Afternoon Warehouse Customer Service Pro — Growth & Flex

GXO Logistics, Inc; Wyandotte (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. is seeking a Customer Service Representative to support warehouse operations on the afternoon shift, Monday through Friday. You will coordinate workload, prepare work orders, and assist managers in ensuring accurate inventory and order fulfillment.

The role requires proficiency in Microsoft Office, strong communication, and the ability to multitask in a fast-paced environment. Prior warehouse experience and a high school diploma are preferred, with opportunities for growth

Qualifications

• Proficiency in Microsoft Office.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

Microsoft Office

Communication

multitasking

Education

High school diploma

Tools

WMS

Job description

GXO Logistics, Inc. is seeking a Customer Service Representative to support warehouse operations on the afternoon shift, Monday through Friday. You will coordinate workload, prepare work orders, and assist managers in ensuring accurate inventory and order fulfillment.

The role requires proficiency in Microsoft Office, strong communication, and the ability to multitask in a fast-paced environment. Prior warehouse experience and a high school diploma are preferred, with opportunities for growth