Day Shift Customer Service & Logistics Coordinator

GXO Logistics, Inc; Des Moines (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability

Job summary

GXO Logistics, Inc. is seeking a Customer Service Representative for the Day Shift in Des Moines, IA. This role supports warehouse operations by coordinating workload, processing orders, and generating essential reports to ensure accurate fulfillment.

The position requires strong computer skills, clear communication with carriers and customers, and the ability to multitask in a fast-paced environment. A reliable work ethic and willingness to work a weekday schedule are essential.

Qualifications

• Proficiency in Microsoft Office applications.
• Ability to communicate effectively with carriers, customers, employees and management.
• Proven ability to multitask and prioritize workload in a fast-paced environment.

Responsibilities

• Coordinate workload allocation among warehouse workers, material handlers and drivers.
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
• Assign and release orders sent for loading and unloading.
• Allocate and research inventory for orders.
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
• Maintain and generate required reports.
• Process, audit and file various documentation.

Skills

MS Office

Communication skills

Multitasking

Education

High school diploma or equivalent

Job description

GXO Logistics, Inc. is seeking a Customer Service Representative for the Day Shift in Des Moines, IA. This role supports warehouse operations by coordinating workload, processing orders, and generating essential reports to ensure accurate fulfillment.

The position requires strong computer skills, clear communication with carriers and customers, and the ability to multitask in a fast-paced environment. A reliable work ethic and willingness to work a weekday schedule are essential.