Logistics Customer Support Specialist — 1st Shift

GXO Logistics, Inc.

Des Moines (WA)

On-site

USD 28,000 - 40,000

Full time

2 days ago
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Benefits offered by this job

Paid time off
Medical/dental/vision insurance
401(k)

Job summary

GXO is a leading provider of cutting-edge supply chain solutions and a global company focused on delivering efficient and innovative logistics services. This role supports warehouse operations, inventory management, and order fulfillment, contributing to GXO's mission to engineer faster, smarter, leaner supply chains.

The Customer Service Representative position offers a first shift schedule (Monday–Friday, 06:30am–03:00pm) with pay at $24.75 per hour in Washington and a comprehensive benefits

Qualifications

  • Proficiency in Microsoft Office.
  • Ability to communicate effectively with carriers, customers, employees and management.
  • Proven ability to multitask and prioritize workload in a fast-paced environment.

Responsibilities

  • Coordinate workload allocation among warehouse workers, material handlers and drivers.
  • Prepare work orders; troubleshoot orders and resolve discrepancies as needed.
  • Assign and release orders sent for loading and unloading.
  • Allocate and research inventory for orders.
  • Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs).
  • Maintain and generate required reports.
  • Process, audit and file various documentation.

Skills

Microsoft Office
Communication skills
Multitasking
Fast-paced environment

Education

High school diploma or equivalent

Job description

GXO is a leading provider of cutting-edge supply chain solutions and a global company focused on delivering efficient and innovative logistics services. This role supports warehouse operations, inventory management, and order fulfillment, contributing to GXO's mission to engineer faster, smarter, leaner supply chains.

The Customer Service Representative position offers a first shift schedule (Monday–Friday, 06:30am–03:00pm) with pay at $24.75 per hour in Washington and a comprehensive benefits

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