Logistics Customer Service Specialist

Total Quality Logistics; Daytona Beach (FL); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Tuition reimbursement

Employee discounts

Financial wellness planning

Job summary

Total Quality Logistics in Daytona Beach, Florida is seeking a Customer Service Coordinator. This role offers extensive training to develop expertise in various transportation modes, supporting daily shipment activities and providing customer service.

Compensation starts at $16.50/hour with a comprehensive benefits package including health, dental, vision coverage, and more. The position emphasizes strong communication skills, customer service experience, and opportunity for advancement.

Qualifications

• 1+ year customer service experience preferred.
• Hall of fame work ethic with a history of excellent attendance.
• Proficient in Microsoft Office, including Word, Excel, and Outlook.

Responsibilities

• Become the subject matter expert on all administrative tasks related to your aligned account(s).
• Document and manage all tasks in our internal systems.
• Schedule appointments and help coordinate shipments from pickup to delivery.
• Help resolve shipping issues with a high level of professionalism.
• Provide excellent customer service to internal and external stakeholders.

Skills

Customer service experience

Strong verbal communication skills

Proficient in Microsoft Office

Job description

Total Quality Logistics in Daytona Beach, Florida is seeking a Customer Service Coordinator. This role offers extensive training to develop expertise in various transportation modes, supporting daily shipment activities and providing customer service.

Compensation starts at $16.50/hour with a comprehensive benefits package including health, dental, vision coverage, and more. The position emphasizes strong communication skills, customer service experience, and opportunity for advancement.