Logistics Customer Service & Scheduling Specialist

JBS; Pittsburg (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Vision coverage

Medical coverage

Dental coverage

Tuition assistance

Paid time off

401(k) matching

Base salary

Job summary

JBS in Mt. Pleasant, TX is seeking a Customer Service Representative to support logistics and operations. This role manages freight scheduling, customer communication, trailer utilization, and documentation in a fast-paced environment.

You will coordinate deliveries, communicate with customers and carriers, and help optimize trailer pools while maintaining payroll and billing records. High school diploma required.

Qualifications

• Experience coordinating freight scheduling and shipments.
• Strong communication with customers and carriers.
• Ability to work in a fast-paced logistics environment.

Responsibilities

• Maintain payroll and billing documents weekly.
• Update daily shipper check calls.
• Communicate late deliveries and detention updates to corporate customer service.
• Schedule and communicate all delivery appointments.
• Solicit freight from assigned geographical regions and customer base.
• Manage loads to ensure optimal equipment and driver utilization.
• Check destinations, load capabilities, arrival times, and driver readiness.
• Communicate service issues to assigned customers in designated areas.
• Coordinate with customers to understand needs and with Sales to identify new opportunities.
• Monitor and optimize trailer pool utilization and trailer locations.
• Support logistics and operations with additional tasks.
• Perform other duties as assigned.

Skills

Freight scheduling

Customer communication

Logistics coordination

Documentation

Education

High School Diploma or GED

Job description

JBS in Mt. Pleasant, TX is seeking a Customer Service Representative to support logistics and operations. This role manages freight scheduling, customer communication, trailer utilization, and documentation in a fast-paced environment.

You will coordinate deliveries, communicate with customers and carriers, and help optimize trailer pools while maintaining payroll and billing records. High school diploma required.