Logistics & Customer Service Coordinator

JBS Foods; Pittsburg (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Vision coverage

Medical coverage

Dental coverage

6 company observed holidays

401(k) company match

Job summary

JBS Foods in Mt. Pleasant, TX is seeking a Customer Service Representative to support logistics and transportation by managing freight scheduling, customer communication, trailer utilization and documentation.

This role requires strong organization, attention to detail and the ability to adapt quickly in a fast-paced environment. Responsibilities include handling payroll and billing, updating check calls, communicating delays, scheduling customer deliveries, soliciting freight, optimizing

Qualifications

• High School Diploma or GED required.

Responsibilities

• Maintain payroll and billing documents and submit them weekly.
• Update daily check calls based on shipper requirements.
• Communicate late deliveries and detention updates to corporate customer service.
• Schedule, enter, and communicate all customer delivery appointments.
• Solicit freight from assigned geographical regions and customer base.
• Manage loads to ensure optimal equipment and driver utilization.
• Check destinations, load capabilities, arrival times, and driver readiness.
• Communicate service issues to assigned customers in designated areas.
• Coordinate with customers to understand needs and with Sales to identify new opportunities.
• Monitor and optimize trailer pool utilization and trailer locations.
• Support logistics and operations teams with various tasks as needed.
• Perform other duties as assigned.

Education

High School Diploma or GED

Job description

JBS Foods in Mt. Pleasant, TX is seeking a Customer Service Representative to support logistics and transportation by managing freight scheduling, customer communication, trailer utilization and documentation.

This role requires strong organization, attention to detail and the ability to adapt quickly in a fast-paced environment. Responsibilities include handling payroll and billing, updating check calls, communicating delays, scheduling customer deliveries, soliciting freight, optimizing