Logistics & Customer Service Intern

MAHLE Thermal and Filter Systems US; Murfreesboro (TN); On-site; USD 16,000 - 21,000; Full time

Job summary

MAHLE Thermal and Filter Systems US is offering a Logistics Customer Service Intern position in Murfreesboro, TN. You will support daily order processing, communicate with customers, and coordinate with production, warehousing, and transport teams to ensure on-time delivery.

The role emphasizes accurate data entry, timely updates, and problem-solving to address shipping issues while contributing to performance metrics and customer satisfaction.

Qualifications

• Strong communication and customer service skills.
• Organized and detail-oriented with the ability to manage multiple priorities.
• Problem-solving mindset in a fast-paced environment.
• Experience or interest in logistics, supply chain, or customer service operations.
• Microsoft Office proficiency (Excel preferred).
• English proficiency (required).

Responsibilities

• Process customer orders and ensure accuracy of order entry, scheduling, and fulfillment.
• Serve as a primary contact for customer inquiries and provide timely order/status updates.
• Coordinate with production, warehouse, and transportation teams to ensure on-time delivery.
• Monitor and track shipments and address delays or discrepancies.
• Maintain records and support reporting on KPIs like delivery performance and service levels.
• Assist with problem-solving related to order discrepancies, billing, and logistics challenges.

Skills

Communication

Organization

Problem-solving

Logistics experience

MS Office

English

Tools

Excel

Job description

MAHLE Thermal and Filter Systems US is offering a Logistics Customer Service Intern position in Murfreesboro, TN. You will support daily order processing, communicate with customers, and coordinate with production, warehousing, and transport teams to ensure on-time delivery.

The role emphasizes accurate data entry, timely updates, and problem-solving to address shipping issues while contributing to performance metrics and customer satisfaction.