Logistics Intern CS

MAHLE Thermal and Filter Systems US; Murfreesboro (TN); On-site; USD 16,000 - 21,000; Full time

Job summary

MAHLE Thermal and Filter Systems US is offering a Logistics Customer Service Intern position in Murfreesboro, TN. You will support daily order processing, communicate with customers, and coordinate with production, warehousing, and transport teams to ensure on-time delivery.

The role emphasizes accurate data entry, timely updates, and problem-solving to address shipping issues while contributing to performance metrics and customer satisfaction.

Qualifications

• Strong communication and customer service skills.
• Organized and detail-oriented with the ability to manage multiple priorities.
• Problem-solving mindset in a fast-paced environment.
• Experience or interest in logistics, supply chain, or customer service operations.
• Microsoft Office proficiency (Excel preferred).
• English proficiency (required).

Responsibilities

• Process customer orders and ensure accuracy of order entry, scheduling, and fulfillment.
• Serve as a primary contact for customer inquiries and provide timely order/status updates.
• Coordinate with production, warehouse, and transportation teams to ensure on-time delivery.
• Monitor and track shipments and address delays or discrepancies.
• Maintain records and support reporting on KPIs like delivery performance and service levels.
• Assist with problem-solving related to order discrepancies, billing, and logistics challenges.

Skills

Communication

Organization

Problem-solving

Logistics experience

MS Office

English

Tools

Excel

Job description

Your Contribution:

As a Logistics Customer Service Representative intern, you will support daily customer and logistics operations by ensuring accurate order processing, timely communication, and efficient coordination between internal teams and external customers. You will play a key role in maintaining customer satisfaction while supporting overall supply chain performance.

Process customer orders and ensure accuracy of order entry, scheduling, and fulfillment.

Serve as a primary point of contact for customer inquiries, providing timely updates on order status, shipments, and issue resolution.

Coordinate with production, warehouse, and transportation teams to ensure on-time delivery.

Monitor and track shipments, proactively addressing delays or discrepancies.

Maintain accurate records and support reporting on key performance metrics such as delivery performance and customer service levels.

Assist with problem-solving activities related to order discrepancies, billing issues, and logistics challenges.

Your Experience & Qualifications:

• Strong communication and customer service skills with a professional and responsive approach.
• Organized and detail-oriented with the ability to manage multiple priorities.
• Problem-solving mindset with the ability to work in a fast-paced environment.
• Experience or interest in logistics, supply chain, or customer service operations.
• Microsoft Office proficiency (Excel preferred).
• English proficiency (required).

Our Offer:

We will provide a collaborative environment working on exciting assignments, along with ongoing personal & career development opportunities.

#DiversityMatters with our inclusive culture, we welcome applications from all social, religious & ethnical backgrounds, disabilities both mental and physical, identities (gender) and neurodivergent people.

MAHLE is not currently hiring individuals for this position who now or in the future require sponsorship for employment based non-immigrant and immigrant visas. However, as a global company, MAHLE offers many job opportunities outside of the U.S. which can be found through our employment website www.jobs.mahle.comMAHLE Jobs & Career | Jobs With Opportunity to Advance MAHLE CareersFind your job at MAHLE. Get to know this leading international supplier to the automotive industry as an employer. Shape the future, with us.