CUSTOMER SERVICE DELIVERY DRIVER/PART-TIME (SAT-SUN)

Kroger Delivery; Birmingham (AL); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger Delivery in Birmingham, AL is seeking motivated drivers to deliver customer orders with professionalism and care. You will represent the Kroger brand, communicate effectively with customers, and ensure on-time, in-good-condition deliveries while maintaining food safety standards.

You will operate delivery vehicles and handheld devices, follow driving standards, and assist teammates as needed, with accommodation available if required.

Qualifications

• Valid driver’s license and clean driving record.
• Excellent communication and customer service skills.
• DOT regulated medical exam required annually.
• Must be at least 21 years old.
• Ability to lift up to 50 lbs with or without accommodation.
• Operate delivery van and handheld tablet device.
• Must be able to perform essential duties with/without accommodation.

Responsibilities

• Provide excellent customer service while delivering orders to the customer.
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers.
• Ensure a high degree of professionalism and personal presentation when interacting with customers.
• Drive a company vehicle safely and in accordance with Kroger's driving standards.
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur.
• Maintain customer communication while in route to inform them of changes or issues.
• Record and maintain an accurate log of customer deliveries.
• Assist fellow drivers that may encounter difficulties while delivering.
• Ensure goods kept within correct temperature guidelines; monitor and record temperatures for food safety.
• Handle products safely and report any breakages or contamination to supervisor.
• Complete pre-inspections check of company vehicle before use and report defects.
• Operate company-provided technology devices for mapping and customer interaction.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Communication skills

Customer service

Driving

DOT medical exam

Education

High School Diploma or GED

Tools

Handheld tablet device

Job description

RESPONSIBILITIES

• - Provide excellent customer service while delivering orders to the customer
• - Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
• - Ensure a high degree of professionalism and personal presentation when interacting with customers
• - Drive a company vehicle safely and in accordance to Kroger's driving standards
• - Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• - Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
• - Control and maintain an accurate record of customer deliveries
• - Assist fellow drivers that may encounter difficulties while out delivering
• - Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• - Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• - Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• - Operate company provided technology devices for mapping and customer interaction
• - Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS

Minimum

• Valid drivers license
• Excellent communication and customer service skills
• Must annually pass a DOT regulated medical exam
• Must be at least 21 years old
• Must be able to lift up to 50 lbs. with or without reasonable accommodation
• Ability to operate a delivery van and handheld tablet device
• Must have a good driving record

Desired

• High School Diploma or GED
• Any delivery driver experience
• Any customer service experience
• May require chauffers license in some states