Logistics Customer Sales Specialist

Heniff Transportation Systems; Oak Brook (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

401(k) Plan + Company Match

Paid Time Off

Company Paid Holidays

Job summary

Heniff Transportation Systems is seeking a Customer Sales Specialist to build a book of business for the brokerage division. You will identify targets, establish contacts, develop relationships, and manage accounts to drive revenue.

Responsibilities include pricing bookings, tracking sales activity, meeting quarterly and annual quotas, collaborating with the Sales Manager on strategies, and ensuring superb customer service while supporting shipments as needed.

Qualifications

• Bachelor's degree or equivalent work experience
• 1–3 years of sales experience
• Excellent verbal and written communication skills

Responsibilities

• Identify targets and establish points of contact and build/strengthen relationships
• Build a portfolio of business
• Provide exemplary customer service
• Oversee customer operations on accounts
• Price business
• Track and report on sales activity and maintain referral sources profiles
• Create opportunity for relationship building by identifying new leads and contacts
• Create and use a customer lead list targeting growth accounts
• Cover shipments as necessary
• Review customer accounts receivable and ensure payment is made
• Achieve and exceed quarterly and yearly goals including quotas and referral metrics
• Collaborate with Sales Manager regarding sales strategies

Skills

Organizational skills

Analytical skills

Independent work

Project completion

Interpersonal skills

Verbal communication

Written communication

Problem solving

Team player

Education

Bachelor's degree or equivalent

Tools

Excel

Word

PowerPoint

Outlook

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Position Summary

The Customer Sales Specialist is responsible for creating a book of business and creating new customer sales for the brokerage division.

Duties and Responsibilities:

• Identify targets and establish points of contact as well as building, maintaining and strengthening those relationships.
• Build a portfolio of business.
• Provide exemplary customer service.
• Oversee customer operations on accounts.
• Price business.
• Track and report on sales activity and maintain referral sources profiles.
• Create opportunity for relationship building by identifying new leads and contacts.
• Create and use a customer lead list targeting growth accounts.
• Build higher level customer relations to gain business.
• Cover shipments as necessary.
• Review customer accounts receivable (AR) and ensure payment is made.
• Actively work to achieve and exceed quarterly and yearly goals including quotas, referral metrics and sales goals.
• Collaborate with Sales Manager regarding sales strategies.
• Perform additional duties as required.

Job Requirements

Education and Experience:

• Bachelor's degree or equivalent work experience
• Experience using Microsoft Office products such as Excel, Word, PowerPoint, and Outlook
• Minimum 1-3 years of sales experience

Preferred Qualifications:

• Sales experience

Essential Qualifications:

• Demonstrated organizational and analytical skills
• Proven ability to work independently
• Demonstrated skill to see a project to completion
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Strong problem solving skills
• Demonstrated ability to act as a team player and get involved in all aspects of the business function

Language Skills

• Ability to read, write and speak English proficiently

Physical Demands:

• While performing the duties of this job, the employee is regularly required to talk or hear.
• May be required to stand, walk, sit, use hands to feel; reach with hand and arms, and stoop, kneel or crouch as needed.
• Specific vision requirements include the ability to see at close range, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to operate in a constant state of alertness and safe manner.

Work Environment:

• The position typically operates in a standard office environment.
• This position routinely uses office equipment such as computers, phones, photocopiers, file cabinets, and fax machines.

Benefits Package:

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) Plan + Company Match
• Paid Time Off
• Company Paid Holidays

Salary Range:

Disclaimer: The salary range for this position is $45,000 to $60,000 annually plus commission. This range is based on market data and internal equity. The final offer will be determined by various factors, including the candidate’s experience, education, skills, qualifications, and geographic location.

The Heniff Family of Companies, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.