Brokerage Sales Representative

Final Mile; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group is seeking a Brokerage Sales Representative in Baltimore to own a brokerage book from prospecting to delivery. You will bring in new business, service to exceed expectations, and deliver a superior product in a fast-paced environment.

This full-time W2 role emphasizes ownership of accounts, rate negotiations, KPI performance, and collaboration with operations to ensure smooth onboarding and consistent service delivery.

Qualifications

• 1+ year of B2B sales or service experience.
• Self-starter, ability to own accounts end to end.
• Excellent communication, listening, presentation and customer service skills.

Responsibilities

• Own and grow a pipeline with weekly focus on closing new business.
• Build relationships with new and developing customers for long-term growth and retention.
• Manage all customer communication including rate negotiations and service delivery.
• Take full ownership of accounts including profitability and KPI performance.
• Collaborate with Account Management and Operations for onboarding and service delivery.
• Conduct monthly QBRs with key prospects and early-stage accounts.

Skills

B2B sales

Self-starter

Communication skills

CRM software

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Job Summary

The Brokerage Sales Representative will have complete ownership of a brokerage book of business within the Hub organization. From prospect to delivery, you will be responsible for bringing in new brokerage business, servicing to exceed customer expectations, and delivering a superior product within a fast-paced, dynamic environment.

Essential Job Functions

• Own and grow a pipeline with a weekly focus on closing new business and expanding existing accounts
• Build strong relationships with new and developing customers while driving long-term growth and retention
• Manage all customer communication, including rate negotiations, objection handling, and positioning Hub Group’s multimodal value
• Take full ownership of accounts, including profitability, service execution, issue resolution, and KPI performance
• Collaborate with Account Management and Operations to ensure smooth onboarding and consistent service delivery
• Conduct monthly QBRs with key prospects and early-stage accounts to build long-term partnerships
• Operate in a self-driven, entrepreneurial environment with accountability to results
• Adapt to market changes and evolving processes while identifying opportunities for continuous improvement

Minimum Qualifications

• Preferred 1+ year ofB2B sales, retail sales or service experience:Interacting with consumers recommending products or services based on identified needs
• Self-Starter, ability to work autonomously on accounts from end to end
• Excellent communication,listening, presentation and customer service skills
• Motivated by incentives and growing a book of business
• Resilient as business builds over time and cold calling can be grueling
• CRM software and Microsoft Office proficiency preferred: Will be documenting new customers, contacts and pertinent information to the sale.

** This is a full-time, W2 position with Hub Group – We are NOT able to provide sponsorship at this time **

Salary

up to $45,000 - $65,000 / year base salary + commission

This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand

Benefits

We offer a comprehensive benefits plan including:

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays