Logistics Customer Experience Associate

J.B. Hunt Transport; Lowell (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Job summary

J.B. Hunt Transport, based in Northwest Arkansas, is seeking a Customer Experience Support representative. This full-time role provides clerical support to multiple teams, handling load orders, scheduling pickups, and tracking freight while helping internal customers resolve issues.

Qualifications include a GED or High School Diploma with under 1 year of experience, strong communication, multitasking, and accuracy. The company offers a comprehensive benefits package and opportunities for growth.

Qualifications

• High School Diploma or GED required with less than 1 year of working experience.
• Ability to communicate effectively and multitask in a fast-paced environment.
• Strong attention to detail and accuracy when processing information.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Monitor freight in transit and customer location requests for appointments.
• Perform general administrative duties and maintain records and files.

Skills

Effective communication

Multitasking

Prioritization

Typing

Customer service

Learn new systems quickly

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, based in Northwest Arkansas, is seeking a Customer Experience Support representative. This full-time role provides clerical support to multiple teams, handling load orders, scheduling pickups, and tracking freight while helping internal customers resolve issues.

Qualifications include a GED or High School Diploma with under 1 year of experience, strong communication, multitasking, and accuracy. The company offers a comprehensive benefits package and opportunities for growth.