Logistics Customer Care Specialist

BWC Terminal Holdings LLC; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

BWC Terminal Holdings LLC in Houston, TX is seeking an entry-level Customer Service Representative to support terminal operations by handling customer orders, shipping docs, and data entry. You will learn OSOs across transportation modes and coordinate order fulfillment with care.

Strong communication, attention to detail, and proficiency in Microsoft Excel and Word are essential; training provided with a gradual move to independent work, while maintaining confidentiality.

Qualifications

• High School diploma or GED required.
• Proficiency in Microsoft Office; Excel preferred.
• Must be able to obtain a TWIC card.
• SAP experience is a plus.

Responsibilities

• Support shipping, order entry, and data entry tasks.
• Learn OSOs across modes and process BOLs.
• Handle truck paperwork and customer requests.
• Provide backup support and maintain confidentiality.

Skills

Microsoft Office

Excel

Communication

Data entry

TWIC card

Education

High School diploma or GED

Tools

SAP

Job description

BWC Terminal Holdings LLC in Houston, TX is seeking an entry-level Customer Service Representative to support terminal operations by handling customer orders, shipping docs, and data entry. You will learn OSOs across transportation modes and coordinate order fulfillment with care.

Strong communication, attention to detail, and proficiency in Microsoft Excel and Word are essential; training provided with a gradual move to independent work, while maintaining confidentiality.