Shipping & Customer Operations Associate (Entry-Level)

BWC Terminals; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

BWC Terminals in Houston, TX, is seeking an entry-level Customer Service Representative to support terminal operations by managing customer orders, shipping docs, and data entry. The role includes OSOs, DOT and customer-specified requirements, and interaction with customers and visitors.

Initial training is provided, with a gradual transition to independent work. Proficiency in Excel and Word, strong communication, and meticulous attention to detail are essential for success in this position.

Qualifications

• High School diploma or GED required.
• Proficient in Microsoft Office; strong Excel and Word skills.
• Must have or obtain a TWIC card.
• SAP experience is a plus; ability to learn quickly.

Responsibilities

• Perform basic terminal operational activities related to Shipping/Receiving.
• Handle truck paperwork, create BOLs, and order entry.
• Complete data entry and billing tasks, including closing orders.
• Enter orders into the company system and compile required paperwork.
• Provide back-up support to other terminal functions and assist visitors.

Skills

Microsoft Excel

Microsoft Word

Strong communication

Attention to detail

Education

High School diploma or GED

Tools

MS Office

SAP

Job description

BWC Terminals in Houston, TX, is seeking an entry-level Customer Service Representative to support terminal operations by managing customer orders, shipping docs, and data entry. The role includes OSOs, DOT and customer-specified requirements, and interaction with customers and visitors.

Initial training is provided, with a gradual transition to independent work. Proficiency in Excel and Word, strong communication, and meticulous attention to detail are essential for success in this position.