Customer Service & Logistics Specialist, Fast-Paced Ops

Openwork; Baytown (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Openwork is seeking a dependable Customer Service Representative in Baytown, TX. The CSR will assist with customer service, logistics, and distribution processes, maintaining accuracy and organization in a fast-paced environment.

Responsibilities include invoicing, archiving files, and proactive communication with customers. The role requires teamwork, punctuality, and a strong command of MS Office tools.

Qualifications

• Must read, write, and speak English.
• Higher education or equivalent work experience in administrative logistics.
• Strong organization skills, assertive, flexible, and customer service oriented.
• Ability to work in a team environment.
• Must perform basic calculations.

Responsibilities

• Provide quality customer service with professional, courteous communication.
• Maintain organized files and archived documents.
• Handle invoicing following tariffs and rate agreements.
• Support warehouse and distribution tasks as needed.
• Proactive problem solving and customer follow-up during and after hours.

Skills

Customer service

Teamwork

MS Office

MS Outlook

English communication

Time management

Problem solving

Education

Higher education or equivalent in admin logistics

Tools

MS Office

MS Outlook

Job description

Openwork is seeking a dependable Customer Service Representative in Baytown, TX. The CSR will assist with customer service, logistics, and distribution processes, maintaining accuracy and organization in a fast-paced environment.

Responsibilities include invoicing, archiving files, and proactive communication with customers. The role requires teamwork, punctuality, and a strong command of MS Office tools.