Logistics CSR: Order Tracking & Shipments (On-Site)

National Beef Packing Company LLC; Kansas City (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) match

Paid vacation

Paid holidays

Tuition reimbursement

Job summary

National Beef in Kansas City, Missouri is seeking a Customer Service Representative to support customers and the sales team from order intake to delivery. This on-site role emphasizes clear communication, timely updates, and reliable problem solving in a fast-paced environment.

You will coordinate with carriers, schedules, and internal departments to ensure accurate and on-time shipments, while delivering exceptional service and maintaining professionalism.

Qualifications

• Minimum high school education or equivalent.
• 3+ years of customer service experience.
• Microsoft Outlook, Word, and Excel experience.
• Strong communication and problem-solving skills.

Responsibilities

• Provide support to customers and sales staff from order to delivery.
• Coordinate with carriers, drivers, and logistics teams.
• Track shipments, monitor status, and resolve delivery issues.
• Act as information provider and problem solver for orders.
• Perform other duties as assigned.

Skills

Communication skills

Multitasking

Organization

Stress management

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

National Beef in Kansas City, Missouri is seeking a Customer Service Representative to support customers and the sales team from order intake to delivery. This on-site role emphasizes clear communication, timely updates, and reliable problem solving in a fast-paced environment.

You will coordinate with carriers, schedules, and internal departments to ensure accurate and on-time shipments, while delivering exceptional service and maintaining professionalism.