Logistics CSR – Growth & Overtime Opportunities

IWS Group; Bayonne (NJ); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Opportunities for overtime

Paid time off

Holidays

Career growth opportunities

Job summary

IWS Group is seeking a Customer Service Representative (CSR) in Bayonne, NJ, offering a pay rate of $22.00 per hour. The CSR will support daily warehouse and logistics operations, acting as the main liaison for customers on orders, inventory, and service inquiries.

The ideal candidate should have a high school diploma and customer service experience, possessing strong communication skills and attention to detail. This position offers career growth opportunities and is set in a fast-paced distribution environment.

Qualifications

• High school diploma or GED required.
• Previous customer service, logistics, or distribution experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Respond to customer inquiries via phone and email.
• Process customer orders, shipment requests.
• Track and monitor inbound and outbound shipments.
• Coordinate with warehouse and transportation providers.
• Enter and maintain accurate customer data.

Skills

Customer service skills

Problem-solving abilities

Organizational skills

Time-management skills

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office Suite

Warehouse management systems (WMS)

Transportation management systems (TMS)

Job description

IWS Group is seeking a Customer Service Representative (CSR) in Bayonne, NJ, offering a pay rate of $22.00 per hour. The CSR will support daily warehouse and logistics operations, acting as the main liaison for customers on orders, inventory, and service inquiries.

The ideal candidate should have a high school diploma and customer service experience, possessing strong communication skills and attention to detail. This position offers career growth opportunities and is set in a fast-paced distribution environment.