Logistics coordinator Sr.staff

BTI Solutions, Inc.; Duluth (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

BTI Solutions, Inc. in Duluth, GA, is seeking a Logistics Coordinator Sr. to manage end-to-end logistics across ocean import/export, US drayage, and air freight for key accounts.

You will coordinate with carriers, forwarders, and vendors to ensure on-time, cost-effective shipments. Responsibilities include tracking shipments, reviewing documents, reconciling invoices, resolving issues, and delivering regular status updates with KPI reports.

Qualifications

• Bachelor's degree in logistics, international trade, business, or related field preferred.
• Minimum 2 years of experience in ocean/air freight operations (import/export/drayage preferred).
• Business-level English communication skills (email/phone).

Responsibilities

• Coordinate end-to-end ocean import/export, US drayage, and air freight for key accounts.
• Provide regular status updates and issue reporting to customers; track shipments.
• Verify vendor rates and invoices; manage billing/settlement; handle freight claims.
• Maintain logistics data and prepare KPI reports; support cost analysis.

Skills

Attention to detail

Multi-tasking

Customer communication

Freight operations experience

Education

Bachelor's degree in Logistics / International Trade / Business

Tools

MS Office (Excel, PowerPoint)

TMS/ERP systems

Job description

Logistics coordinator Sr.staffJob SummaryThis role is responsible for end-to-end logistics operations across Ocean Import, Ocean Export, US Drayage, and Air Freight. The position manages customer communication, coordinates with carriers, forwarders, and drayage vendors, and oversees freight cost/billing accuracy to ensure smooth and reliable logistics execution for key accounts.Key ResponsibilitiesOcean Import: Manage shipping schedules, review B/L and customs documentation, track inbound cargo, and resolve issues through timely customer communicationOcean Export: Process bookings, prepare and review shipping documents (S/O, B/L, etc.), coordinate schedules with carriers, and support export customs clearanceUS Drayage: Coordinate port/rail terminal pickup and delivery schedules, negotiate and settle drayage vendor rates, and manage demurrage/detention chargesAir Freight: Coordinate urgent and special cargo shipments, manage flight schedules and freight rates, and communicate with forwardersProvide regular status updates and issue reporting to customersVerify vendor (carrier, forwarder, drayage company) rates and invoices, and manage the billing/settlement processHandle freight claims and billing dispute resolutionMaintain logistics data and prepare reports (KPIs, cost analysis, etc.)Qualifications and RequirementsBachelor's degree (Logistics, International Trade, Business, or related field preferred)Minimum 2 years of experience in ocean/air freight operations (experience in import, export, or drayage preferred)Business-level English communication skills (email and phone correspondence)Proficiency in MS Office (Excel, PowerPoint, etc.)Strong attention to detail and ability to manage multiple tasks with a high level of responsibilityPreferred QualificationsPrior experience at a freight forwarder, ocean carrier, or 3PLUnderstanding of US drayage/terminal operationsExperience using TMS/ERP or other logistics systemsExperience supporting manufacturing (especially solar/energy sector) accountsWhy work at BTI?We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.