Logistics Coordinator | NYC | Contract

Universalmusic; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Universal Music Group is seeking a Logistics Coordinator to join our US Operations team in New York. You will coordinate transportation, manufacturing, and materials to and from vendors, ensuring stock is available and CSR documentation is maintained.

You will support inbound/outbound transportation, warehousing, and order processing. The role requires 1–2 years of experience, a Bachelor’s degree in Business or Logistics, and strong MS Office skills.

Qualifications

• 1–2 years of relevant experience.
• Bachelor’s degree in Business or Logistics preferred.
• Experience with order management and customer service.
• Strong computer skills including MS Office Suite.
• High level of attention to detail.
• Ability to analyze data and trends, make educated conclusions.
• Embraces teamwork; shares ideas to improve performance.
• Proven verbal and written communication skills.
• Time management; works well under deadlines.
• Takes independent action and demonstrates initiative.
• Experience in consumer products, retail operations, or e-commerce preferred.
• Logistics and transportation experience preferred.
• In-house warehousing and distribution experience preferred.

Responsibilities

• Coordinate transportation, manufacturing, and materials to and from vendors.
• Ensure vendors have adequate material stock and enforce CSR documentation.
• Assist in managing transportation partners and daily inbound/outbound shipping.
• Support warehousing, distribution, order processing, logistics, and ASN enforcement.
• Interact with multiple departments and external warehousing partners daily.
• Develop and coordinate strategic/vendor relationships globally.
• Collaborate with Logistics Manager for timely deliveries to fulfillment centers.
• Schedule and track shipments using Monday.com; report progress.
• Procure new supplies and negotiate bulk discounts with vendors.
• Schedule deliveries to vendors to minimize production delays.
• Maintain proper inventory of company supplies for vendors and tour dept.
• Audit warehouse orders and stock levels; ensure accuracy.
• Prepare and report on quality KPIs; monitor vendor charges.

Skills

Order management

Customer service

Attention to detail

Data analysis

Teamwork

Communication skills

Time management

Autonomy

Initiative

Retail / e-commerce experience

Logistics

Warehousing

Education

Bachelor's degree in Business or Logistics

Tools

Microsoft Office

Job description

We are UMG, Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

How We LEAD:

Famehouse is seeking a Logistics Coordinator to join our US Operations team.

As Logistics Coordinator, you will coordinate transportation, manufacturing, and materials to and from vendors. Your goal will be to ensure approved vendors have adequate material stock, and will be enforcing CSR policy with documentation, such as contracts and vendor compliance. In addition, you will assist in managing transportation partners and support day-to-day inbound and outbound transportation. You will be involved in warehousing/distribution order processing, logistics, and ASN enforcement.

This team member will be responsible for interacting with many departments and customers each day and play a versatile role within the organization, as well as external warehousing partner relationships.

How you’ll CREATE:

• Develop and coordinate strategic and daily operational relationships with manufacturing vendors globally
• Work closely with the Logistics Manager to ensure timely and accurate deliveries to and from our fulfillment centers
• Support the Operations Team with shipment scheduling and tracking on Monday.com
• Purchase new supplies and foster relationships with vendors, as well as attempting to cut costs by leveraging bulk discounts
• Schedule supply deliveries to Vendors to minimize slowdown in the production process
• Proper inventory management of company supplies for vendors and tour department
• Audit warehouse orders and inventory stock where necessary
• Prepare and report on quality KPIs
• Ensure vendor chargebacks are issued for non-compliance
• Cross-train across the operations team
• Special projects as assigned
• Schedule shipments for the tour team and track each shipment thoroughly
• Gather logistics news, trends, industry updates and share with other departments

Bring your VIBE:

• 1-2 years of relevant experience
• Bachelor’s degree in Business or Logistics preferred
• Experience with order management and customer service
• Strong computer skills including extensive experience with Microsoft Office Suite
• High Level of attention to detail
• Knows how or where to obtain information; is resourceful
• Ability to analyze data and trends, make educated conclusions based upon data
• Embraces teamwork; shares ideas / methods to improve performance
• Proven verbal and written communication skills
• Prioritizes work activities; plans and stays organized
• Manages timelines; deals effectively with the challenges of a fast pace, high pressure environment and deadlines
• Takes independent action and works autonomously
• Takes initiative and seeks increased responsibilities
• Experience in consumer products, retail operations, or e-commerce is preferred
• Logistics and transportation experience preferred
• In house warehousing and distribution experience preferred