Logistics Coordinator - Import Documentation

MSC Mediterranean Shipping Company; Tempe (AZ); On-site; USD 41,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Long Term Disability Insurance

Business Travel Insurance

Flexible Spending Accounts

Job summary

MSC Mediterranean Shipping Company is seeking an Import Documentation Clerk in the USA to manage inward cargo manifests and ensure data accuracy across MSC systems, supporting US departments.

You will collaborate with internal teams, handle EDI transmissions per USCBP regulations, and perform data updates while maintaining timely, compliant documentation under tight deadlines. No prior experience required but attention to detail and customer service mindset are valued.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Experience in import/export documentation, transportation, or logistics customer service is a plus.
• Strong attention to details and ability to work under tight deadlines.

Responsibilities

• Manifest shipments in MSC USA systems.
• Transmit EDI files per USCBP rules and internal procedures.
• Perform manifest amendments and inform all involved parties.
• Handle communications from the department for resolution.
• Perform other duties as required.

Skills

Attention to detail

Organizational skills

Customer service mindset

MS Excel

Education

Bachelor’s degree or equivalent experience

Tools

MS Excel

Job description

Looking for a career opportunity but have no experience?

At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary

The Import Documentation Clerk is responsible for the inward cargo manifest into MSC USA’s system, as well as ensuring all system information is updated to reflect accurate data for all USA departments.

Key Responsibilities:

• Manifest shipments in MSC USA systems based on instructions received from various parties.
• Transmit EDI files to necessary entities and partners as specified by USCBP rules/regulations and internal procedures.
• Perform manifest amendments and ensure all necessary parties are aware of the amended data.
• Handle communications received by the department for resolution.
• Perform other duties as required

Qualifications & Key Competencies:

• Bachelor’s degree preferred or equivalent experience
• Prior experience in import/export documentation, transportation, or logistics customer service experience, preferably ocean import documentation experience preferred.
• Strong attention to details
• Organized, efficient, and able to manage time effectively
• Strong customer service mindset, focused, and responsive
• Ability to work under tight deadlines
• Great team player
• Knowledge of MS Excel with the ability to learn new software

What We Offer

• Health Insurance
• Life Insurance
• Long Term Disability Insurance
• Business Travel Insurance
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.