Logistics Coordinator - Import Documentation

MSC Mediterranean Shipping Company SA; Tempe (AZ); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Rx Insurance

Dental & Vision Insurance

Life Insurance up to $50,000

Long-term disability benefits

Flexible Spending Accounts

Supplemental Life, Accident, Critical,

Hospital Indemnity Plans

Short Term Disability Insurance

401K Plan – 3% Safe Harbor

Wellness Program

CorporateDiscount Programs

Job summary

MSC USA Inc. is seeking an Import Documentation Clerk to manage inward cargo manifests in MSC USA systems, updating data for all USA departments. This on-site role supports compliance with USCBP rules and internal procedures.

You will file manifests, transmit EDI files, handle amendments, and coordinate communications. On-site five days per week, you will join a collaborative logistics team and contribute to accurate, timely import documentation processes.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• English: advanced.
• Strong attention to details, organized and able to manage time.
• Customer service mindset, focused and responsive.
• Ability to work under tight deadlines and in a team.

Responsibilities

• Manifest shipments in MSC USA systems per instructions.
• Transmit EDI files to entities per USCBP rules and procedures.
• Perform manifest amendments and notify relevant parties.
• Handle communications from the department for resolution.
• Presence required on-site 5 days per week.

Skills

Attention to detail

Customer service

Organized

Time management

Team player

Education

Bachelor’s degree or equivalent experience

Tools

MS Office

Job description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Job Summary / Key Responsibilities

The Import Documentation Clerk is responsible for the inward cargo manifest in MSC USA’s system, as well as ensuring all system information is updated to reflect accurate data for all USA departments.

• Manifest shipments in MSC USA systems based on instructions received from various parties.
• Transmit EDI files to necessary entities and partners as specified by USCBP rules/regulations and internal procedures.
• Perform manifest amendments and ensure all necessary parties are aware of the amended data.
• Handle communications received by the department for resolution.
• Presence required on‑site 5 days per week
• Perform other duties as required

Work Arrangement

This role requires working on‑site in the office for five days a week, from Monday to Friday. There is no option for fully remote or hybrid work in this role, unless required off‑site duties are being performed.

Qualifications & Key Competencies

• Bachelor’s degree preferred or equivalent experience
• English: advanced
• Strong attention to details
• Organized, efficient, and able to manage time effectively
• Strong customer service mindset, focused, and responsive
• Ability to work under tight deadlines
• Great team player
• Knowledge of MS Office with the ability to learn new software

Preferred Skills & Abilities

• Prior experience in Import/export documentation, transportation, or logistics customer service experience, preferably ocean import documentation experience preferred.

What We Offer

• Health, Rx, Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long-term disability benefits
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

Additional Benefits

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match
• Wellness Program initiatives
• CorporatePartner Discount Programs

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case‑by‑case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information, visit MSC Mediterranean Shipping Company.