Logistics Coordinator I - Customer Ops & Shipments

Kenco Group; Pleasant View (OH); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

HSA/HRA/FSA

401(k)

Paid time off

Holidays

Job summary

The Logistics Coordinator I at Kenco Group coordinates inbound and outbound shipments, planning and distribution for the site, and provides customer service and returns tracking. You will act as a key communications hub among customers, site personnel, carriers, planners, and drivers to ensure on-time, accurate fulfillment.

We value safety, continuous improvement, and teamwork. A High School Diploma and at least 1 year in warehousing or a DOT-related environment are required.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year warehousing or DOT related experience.
• Data entry, filing, and telephone/email correspondence.
• Strong written and verbal communication skills.
• Ability to multi-task and maintain accuracy.

Responsibilities

• Serve as the key Customer Service Representative and acts as a central communication hub between customers, site personnel, third-party carriers/planners, and internal network drivers if customer has integration.
• Receive order requests, identify availability, and prepare for shipment.
• Performs site level responsibilities for daily load planning, routing, and coordinating of requests (Inbound and/or Outbound) using warehouse and transportation management systems
• Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries
• Assures that all special customer requirements are actioned; enters proper information into the workflow schedule.
• May attend regional deliveries to validate processes and manage customer service expectations
• May provide direction to clerks regarding internal issues as well as customer concerns
• May administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary
• Other applicable duties as assigned by management, including some Warehouse Clerk responsibilities

Skills

Strong written and verbal communica

Multitasking

Data entry

Customer service

Education

High School Diploma or equivalent

Job description

The Logistics Coordinator I at Kenco Group coordinates inbound and outbound shipments, planning and distribution for the site, and provides customer service and returns tracking. You will act as a key communications hub among customers, site personnel, carriers, planners, and drivers to ensure on-time, accurate fulfillment.

We value safety, continuous improvement, and teamwork. A High School Diploma and at least 1 year in warehousing or a DOT-related environment are required.