Logistics Coordinator

Kenco Group; Chattanooga (TN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance (HSA, HRA, FSA)

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Paid Parental Leave

401(k)

Paid Time Off

Employer Paid Holidays

Job summary

Kenco Group in Chattanooga, TN seeks a detail-oriented logistics professional to oversee inbound and outbound processes, manage inventory levels, and act as the primary Customer Service Representative among customers, site personnel, carriers, and planners.

You will handle order requests, coordinate load planning, communicate inventory updates, and ensure safety and DOT compliance while supporting warehouse clerks and coordination tasks.

Qualifications

• Strong written and verbal communication skills.
• Ability to multi-task and maintain a high level of accuracy and professionalism.
• Performs general administrative duties including data entry, filing, and telephone/email correspondence.

Responsibilities

• Oversee assigned inbound and/or outbound processes and ensure proper workloads for floor associates.
• Maintain/manage inventory levels and report to customers and leadership.
• Serve as the primary Customer Service Representative and central hub between customers, site personnel, carriers/planners, and internal drivers.
• Receive order requests, verify availability, and prepare for shipment.
• Coordinate daily load planning, routing, and requests using warehouse/transportation systems.
• Communicate inventory, sales force requirements, and delivery scheduling with customer teams.
• Ensure special customer requirements are actioned and entered into workflow schedules.
• Assist with Logistics Coordinator duties as needed.
• May perform product functionality checks and attend regional deliveries to validate processes.

Skills

Communication skills

Multi-tasking

Attention to detail

Education

High School Diploma or equivalent

Job description

About The Position

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

Functions

• Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable.
• Maintain/manage appropriate item inventory levels and report to proper customer and leadership members.
• Serve as the key Customer Service Representative and acts as a central communication hub between customers, site personnel, third‑party carriers/planners, and internal network drivers if the customer has integration.
• Receive order requests, identify availability, and prepare for shipment.
• Perform site‑level responsibilities for daily load planning, routing, and coordinating of requests (Inbound and/or Outbound) using warehouse and transportation management systems.
• Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries.
• Assure that all special customer requirements are actioned; enter proper information into the workflow schedule.
• Assist with Logistics Coordinator II duties as requested.
• May perform product functionality checks to ensure outbound items are cleaned and in proper working condition.
• May attend regional deliveries to validate processes and manage customer service expectations.
• May provide direction to clerks regarding internal issues as well as customer concerns.
• May administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary.
• Other applicable duties as assigned by management, including some Warehouse Clerk responsibilities.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year of experience in warehousing or DOT‑related environment required.
• Performs general administrative duties including but not limited to data entry, filing, and telephone/email correspondence.
• Strong written and verbal communication skills required.
• Ability to multi‑task and maintain a high level of accuracy and professionalism.

Competencies

• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality – Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

• This position is expected to travel approximately 25% or less.

Disclosures

• For California residents – please review the privacy policy notice at https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/.
• The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits Offered

• Medical insurance including HSA, HRA, and FSA accounts.
• Supplemental insurance including critical illness, hospital indemnity, accidental injury.
• Dental Insurance.
• Vision Insurance.
• Basic Life and Supplemental Life.
• Short Term and Long Term Disability.
• Paid Parental Leave.
• 401(k).
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment).
• Employer Paid Holidays – 10 days.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

For California residents, please review the privacy policy notice at https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/.