Logistics Coordinator

KLS Kenco Logistic Services, LLC; Lookout Valley (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance including HSA/HRA/Fs

Dental Insurance

Vision Insurance

Paid Time Off

401(k)

Life Insurance

Job summary

Kenco Logistics is seeking a Logistics Coordinator I to manage inbound/outbound, planning, and distribution for shipments. This role may cover specialized areas within inbound/outbound, customer service, returns, and inventory tracking.

You will coordinate workloads, monitor inventory, and serve as the central contact among customers, site personnel, third‑party carriers, planners, and internal drivers. Proficiency with WMS/TMS systems is expected.

Qualifications

• High School Diploma or equivalent required.
• Strong written and verbal communication skills are required.
• Ability to multi-task and maintain a high level of accuracy and professionalism.

Responsibilities

• Oversee inbound and/or outbound processes and ensure workloads are distributed to floor staff.
• Maintain and manage inventory levels and report to leadership.
• Serve as the primary Customer Service Representative and coordinate between customers, site personnel, carriers, planners, and drivers.
• Receive order requests, confirm availability, and prepare for shipment.
• Coordinate daily load planning, routing, and coordination using warehouse and transportation management systems.
• Communicate inventory, scheduling, and delivery requirements with the customer team.
• Ensure customer requirements are actioned and entered into workflow schedules.
• Support Logistics Coordinator II duties as needed.
• Attend regional deliveries to verify processes and manage customer service expectations.

Skills

Clear communication skills

Multi-tasking

Attention to detail

Education

High School Diploma or equivalent

Job description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Logistics Coordinator I is responsible for coordinating all aspects of inbound/outbound, planning, and distribution processes for shipment. This position may also be responsible for a specialized area within inbound/outbound, customer service, returns, and inventory tracking.

Functions

• Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable.
• Maintain/manage appropriate item inventory levels and report to proper customer and leadership members.
• Serve as the key Customer Service Representative and acts as a central communication hub between customers, site personnel, third‑party carriers/planners, and internal network drivers if customer has integration.
• Receive order requests, identify availability, and prepare for shipment.
• Performs site level responsibilities for daily load planning, routing, and coordinating of requests (Inbound and/or Outbound) using warehouse and transportation management systems.
• Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries.
• Assures that all special customer requirements are actioned; enters proper information into the workflow schedule.
• Assist with Logistics Coordinator II duties as requested.
• May perform product functionality checks to ensure outbound items are cleaned and in proper working condition.
• May attend regional deliveries to validate processes and manage customer service expectations.
• May provide direction to clerks regarding internal issues as well as customer concerns.
• May administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary.
• Other applicable duties as assigned by management, including some Warehouse Clerk responsibilities.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 years of experience in warehousing or DOT related environment required.
• Performs general administrative duties including but not limited to data entry, filing, and telephone/email correspondence.
• Strong written and verbal communication skills required.
• Ability to multi‑task and maintain a high level of accuracy and professionalism.

Competencies

• Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

This position is expected to travel approximately 25% or less.

Disclosures

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting. https://www.eeoc.gov/poster

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy. https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/

About Kenco

Kenco is a Great Place to Work® certified company, a recognition driven by the feedback and experiences of our associates and one that reflects our people‑first culture. Every day, our people push our business forward. Our dedicated workforce has been a cornerstone of our culture and an essential part of what makes Kenco so special. From the distribution floor to the boardroom, we are committed to inclusivity in our workforce, ensuring every one of our associates is empowered to have their voices heard. Through our diverse backgrounds, we’re able to leverage the strengths of every team member to devise creative solutions to any on‑ and off‑site challenge—making Kenco a unified community where our people can grow together and make us stronger every day.