Logistics Coordinator: Freight Operations & Carrier Relations

Summit Logistics Group, LLC; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Uncapped commissions

Paid training

401(k)

Team building events

Community outreach

Paid time off

Mentorship

Sponsored outings

Job summary

Summit Logistics Group, LLC in Wilmington, NC is seeking a motivated Logistics Coordinator to support daily transportation operations. You will monitor shipments, communicate with drivers and carriers, and help move freight efficiently in line with customer expectations.

The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities in a fast-paced setting. Strong communication and problem-solving skills, plus a sales mindset to build carrier relationships, are

Qualifications

• Minimum of 1 year in a 3PL environment is required.
• Experience coordinating freight shipments in a transportation or logistics operation.
• Familiarity with TL and LTL transportation operations.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Outlook and Excel).
• Ability to work in a fast-paced, time-sensitive operational environment.
• Ability to multitask while maintaining accuracy and attention to detail.

Responsibilities

• Monitor active shipments to help ensure timely pickup, transit, and delivery.
• Communicate professionally with drivers, carriers, and internal teams on updates.
• Provide timely updates to buyers and sellers regarding shipment status and exceptions.
• Identify and help resolve operational disruptions and delays.
• Update internal systems and Transportation Management Systems with load status.
• Coordinate recovery plans for late pickups or delays.
• Collaborate with operations, customer service, and other teams to ensure shipment execution.
• Maintain professional, clear, and timely communication in time-sensitive situations.
• Prioritize multiple active assignments with attention to detail.

Skills

3PL experience

Freight coordination

Communication skills

MS Office (Outlook, Excel)

TMS experience

Problem solving

Multitasking

Tools

TMS software

Job description

Summit Logistics Group, LLC in Wilmington, NC is seeking a motivated Logistics Coordinator to support daily transportation operations. You will monitor shipments, communicate with drivers and carriers, and help move freight efficiently in line with customer expectations.

The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities in a fast-paced setting. Strong communication and problem-solving skills, plus a sales mindset to build carrier relationships, are