Logistics Coordinator

RiseMe; Nashville (TN); Hybrid; USD 48,000 - 72,000; Full time

Job summary

RiseMe in Nashville, TN is seeking a Logistics Coordinator who will manage route planning and provide frontline support to our field-based teams. You will develop optimized service routes to boost productivity and cost-effectiveness while serving as the primary contact for field staff.

The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment. You must communicate clearly across offices and with field operations, using routing software and CRM/ERP systems.

Qualifications

• Bachelor’s degree or equivalent experience in logistics or supply chain.
• Strong organization and time-management in deadline-driven environments.
• Excellent communication and problem-solving skills.

Responsibilities

• Collaborate with Regional Service Managers to meet field needs and attend weekly meetings.
• Support technicians with route adjustments, work orders, purchases, and questions.
• Oversee a US region to build efficient routes meeting customer requirements.
• Track route efficiency and fleet performance using KPI metrics.
• Coordinate equipment schedules for standard and special services.
• Navigate customer portals and internal process documents.
• Work with Customer Service to align schedules with contractual guidelines.
• Drive continuous improvement for cost reduction, service quality, and safety with Field Management.

Skills

Logistics coordination

Route planning

Cross-functional communication

Problem solving

Education

Bachelor’s degree in Business, Supply Chain, Logistics, or related field

Tools

CRM/ERP systems

Routing software

Job description

Logistics Coordinator

Location: Nashville, TN (Hybrid/Office-based with limited work-from-home as approved)

Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. (occasional overtime as needed)

Department: Logistics / Operations

Reports To: Logistics Manager

Travel: 0–5% as needed

About the Role

The Logistics Coordinator plays a key role in ensuring efficient daily operations by managing route planning and providing frontline support to our field-based workforce. This position splits time between developing and maintaining optimized service routes to maximize productivity and cost-effectiveness and serving as primary contact for field staff to ensure smooth execution of service activities.

The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced environment where analytical thinking and real-time problem solving are essential. This role requires strong communication skills, proficiency with logistics and routing software, and the ability to coordinate seamlessly between office and field operations.

What You’ll Do

• Work closely with Regional Service Managers “RSM” to ensure all field needs are being met. This will include weekly meetings with the RSM.
• Use problem solving in a fast-paced environment to provide support to technicians in the field. This includes assistance with route adjustments, work order application, purchases, and general questions.
• Oversee an assigned region of the United States to build routes that meet the customer requirements while optimizing efficiency.
• Follow key performance metrics for measuring route efficiency and fleet performance.
• Coordinate equipment schedules for standard and special services.
• Work in various customer portals and process documents.
• Collaborate with customer service to ensure customer work schedules meet contractual guidelines.
• Participate in and drive continuous improvement opportunities targeting cost reduction, service enhancements and improved safety in collaboration with Field Management and Production.
• Other tasks may be assigned as needed.

What We Are Looking For

• Previous experience in logistics, dispatch, or transportation coordination a plus
• Strong organization, time-management, and follow-through in a deadline-driven environment.
• Clear, professional communication and comfortable working cross-functionally.
• Experience with CRM/ERP or proprietary operational systems is a plus.
• Bachelor’s degree preferred (Business, Supply Chain, Logistics, or related field).

Work Environment

Work is primarily performed in an office environment. Limited work-from-home flexibility may be available with approval and based on business needs.

Equal Opportunity Employer: We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status und