Dispatcher/Logistics Coordinator

Nutrition-101,-LLC; Kentucky; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance Coverage

401(k) with Company Match

Paid Time Off

Bonuses

Flexible Working Arrangement

Expense Reimbursement

Cell Phone Reimbursement

Job summary

Nutrition 101 LLC, based in Pendleton, IN, is seeking a Dispatcher/Logistics Coordinator to join our logistics team. You will coordinate daily movement of company assets and third-party carriers, plan routes, and maintain DOT compliance while delivering excellent service to customers.

The role requires 2–4 years in dispatch or logistics, a high school diploma (associates or bachelor's preferred), and proficiency with dispatch software, TMS, and MS Office.

Qualifications

• High school diploma or GED required; higher degrees preferred.
• 2-4 years dispatch or logistics coordination experience.
• Experience with fleet scheduling, route optimization, and load planning.
• Proficient in dispatch software, TMS, GPS tracking, and Microsoft Office.
• Knowledge of DOT/FMCSA regulations and hours of service rules.

Responsibilities

• Coordinate daily movement of company assets and third-party carriers.
• Assign drivers and plan routes and equipment utilization.
• Maintain driver compliance, safety, and reporting with DOT requirements.
• Provide proactive communication with customers and internal teams.
• Monitor carrier performance and manage transportation costs.
• Support training and mentoring team members.
• Develop relationships with carriers and customers.

Skills

Dispatch coordination

CDL drivers communication

TMS software

DOT/FMCSA knowledge

Customer service

Problem solving

Time management

Education

High school diploma or GED

Associate/Bachelor’s in Logistics or related

Tools

Dispatch software

TMS

GPS tracking

Microsoft Office

Job description

Description

Job Role: Dispatcher/Logistics Coordinator

Location: Pendleton, IN
Schedule: Full-Time | Salaried

• Training Schedule: Monday-Friday, 8:00 AM-5:00 PM
• Regular Schedule: Sunday-Thursday, 7:00 AM-4:00 PM after training completion. (with on-call support as needed based on operational demands)

Company Overview:

Nutrition 101 LLC – headquartered in Pendleton, IN - is a leader in eco-friendly waste handling and innovative food lifecycle management solutions. We help food processors, manufacturers, and retailers maximize value by turning food byproducts into sustainable resources, from upcycled livestock feed to comprehensive waste management services. For more information about 101, visit www.101.us.

Role Summary

The Dispatcher/Logistics Coordinator serves as the operational link between the company, our customers, company drivers, and third-party carriers. This position plans, coordinates, and executes the daily movement of company-owned assets while securing and managing third-party transportation capacity as needed. The Logistics Coordinator must balance customer expectations, driver needs, equipment availability, carrier relationships, and transportation costs to ensure efficient operations across four key focus areas: Safety, Service, Productivity, and Cost Management.

This position is not eligible for visa sponsorship. Applicants must be legally authorized to work in the United States permanently without current or future immigration sponsorship.

Key Responsibilities

• Uphold and maintain the highest standards of the Company's mission, vision, and core values.
• Lead by example and ensure team compliance with all Company policies, processes, and procedures in accordance with the Employee Handbook, Safety Manual, and departmental guidelines.
• Provide effective leadership and work efficiently to solve problems and resolve conflicts among drivers, customers, carriers, and leadership.
• Direct the daily assignment of drivers and truck fleet through dispatch, route, and equipment utilization planning.
• Maintain situational awareness of the entire logistics landscape and be available to support operations as business needs require.
• Provide exceptional customer service through proactive and timely communication.
• Maintain maintenance standards in conjunction with the Fleet Manager, including vehicle records and inspection reports in accordance with DOT requirements.
• Represent the Company with new and existing customers and maintain accurate billing rates in designated systems.
• In conjunction with the EH&S Manager and VP of Logistics, support training initiatives related to DOT, FMCSA regulations, and Company safety practices and policies.
• Make critical decisions to ensure efficient, effective operations and determine appropriate responses to urgent and emerging situations.
• Attend all required Company meetings and training programs.
• Mentor and train team members to support employee development, recruitment, and retention.
• Maximize utilization of company assets while identifying opportunities to supplement capacity through qualified third-party carriers.
• Source, negotiate, and manage third-party transportation providers when company equipment is unavailable or business demands require additional capacity.
• Develop and maintain strong relationships with carriers, customers, drivers, and internal stakeholders.
• Assist with customer rate development, carrier negotiations, and transportation cost management.
• Ensure accurate load, carrier, customer, billing, and operational information is maintained within company systems.
• Monitor carrier performance and service levels to ensure compliance with company standards and customer expectations.
• Collaborate with leadership to identify opportunities for improving transportation efficiency, asset utilization, and freight spend management.

Qualifications

• 2-4 years of dispatch or logistics coordination experience in a transportation or industrial environment required.
• High school diploma or GED required; Associates or Bachelor's degree in Logistics, Supply Chain Management, or Business preferred.
• Experience with fleet scheduling, route optimization, and load planning, highly desirable.
• Proven experience managing communications and expectations with CDL drivers and fleet operations.
• Proficiency in dispatching software, TMS, GPS tracking, and Microsoft Office Suite.
• Strong knowledge of DOT/FMCSA regulations and compliance and driver hours of service rules.
• Customer-focused mindset with the ability to build rapport and maintain professional relationships.
• Able to maintain cross-functional collaboration with various departments and teams.
• Excellent organizational, problem-solving, and decision-making skills in a fast-paced environment.
• Excellent time-management and attention to detail.
• Ability to handle multiple priorities, solve problems quickly, and remain calm under pressure.
• Capable of analyzing delivery schedules, tracking KPIs, and adjusting plans as needed to meet deadlines.
• Must demonstrate leadership, accountability, and adaptability to meet operational demands.
• Valid driver's license required; CDL Class A preferred but not required.
• Competitive Base Salary DOE + Performance-Based Bonuses
• Health Insurance Coverage & Wellness Incentives
• 401(k) with up to 4% Company Match
• Company Holidays & Paid Time Off
• Opportunities for Career Growth and Development
• Collaborative and Supportive Work Environment
• Employee Empowerment Program – We are all owners!
• Expense Reimbursement
• Cell Phone Reimbursement
• Flexible Working Arrangement

Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Must be able to occasionally lift up to 25 lbs.
• Comfortable working in both office and yard environments, including exposure to noise, weather, and truck traffic.
• Must maintain clear communication and situational awareness in high-pressure or fast-paced conditions.
• Ability to work flexible hours and respond to operational emergencies as needed.