Logistics Coordinator

Excel Cargo Services Inc; Miami (FL); On-site; USD 30,000 - 34,000; Full time

Job summary

Excel Cargo Services Inc. in Miami, FL is seeking a Logistics Coordinator to manage customer shipments from planning through delivery, ensuring compliance with import/export regulations.

You will handle domestic and international shipments, coordinate with carriers and warehouse, maintain accurate booking records, and provide timely updates and reports to customers and supervisors. Bilingual English/Spanish required.

Qualifications

• English and Spanish proficiency required.
• Strong organizational and problem-solving abilities.
• Experience with logistics software (Cargo Wise 1 preferred).

Responsibilities

• Provide exceptional customer service and build relationships with customers.
• Manage inquiries and requests in a prompt manner.
• Arrange shipments by considering destination, route, rate, and carrier dispatches.

Skills

English

Spanish

Organizational skills

Problem solving

Education

College degree preferred

Tools

Cargo Wise

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time MIA OFFICE, Miami, FL, US

Salary Range: $22.00 To $25.00 Hourly

Job Description: The Logistics Coordinator handles customer shipments, from the planning stage to the actual movement, and performs delivery follow-up. The job addresses domestic and international shipments while ensuring import/export regulations compliance.

Responsibilities:

• Provide exceptional customer service while building relationships with new and existing customers.
• Manage all inquiries and requests promptly.
• Arrange shipments by examining destination, route, rate, delivery time, and carrier dispatches.
• Administer and create files with all necessary booking information (Purchase Order, Booking, Container Size, Temperature, Sail Date, etc.).
• Verify merchandise shipped by matching bills of lading, reconciling quantities, and identifying discrepancies.
• Ensure the customer is updated on all product discrepancies received (damage, shortage, and overage).
• Coordinate shipments with the warehouse and ensure cargo is traced, cleared, and released at port facilities.
• Assist with communications to carriers when issues arise.
• Responsible for managing several on-hand reports.
• Compile and submit accurate, regular, and timely reports as requested.
• Immediately reports and documents irregularities to supervisors.
• Performs other tasks as necessary.

Required Skills/Abilities:

• Excellent verbal and written communication skills in English (required) and Spanish (required).
• Good management and organizational skills.
• Strong problem-solving skills.

Education and Experience:

• A college degree is preferred, not required.
• At least one year of Logistics or freight forwarding experience is preferred.
• At least one year of direct customer service experience.
• At least one year of experience in logistics and supply chain management software (Cargo Wise 1 preferred).