Logistics Coordinator: TMS Expert & Carrier Liaison

SIO Logistics LLC.; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision

Unlimited PTO

401k Matching

Career Growth Opportunities

Team building trips

Mental resets

End-of-Year Bonuses

Ongoing competition rewards

Job summary

SIO Logistics is seeking a detail-driven Logistics Coordinator for our on-site Houston, TX location. You will serve as the essential link between carriers and customers, ensuring accurate shipment details, timely updates, and proactive communication in a fast-paced environment.

The role emphasizes carrier coordination, order accuracy, and collaboration with sales to deliver outstanding service. Join a team focused on optimizing nationwide freight operations and customer satisfaction.

Qualifications

• Detail-oriented, carrier-focused candidate with a strong customer-service mindset.
• Ability to stay organized and adaptable in a fast-paced logistics environment.
• Collaborates effectively with sales and operations to service accounts.

Responsibilities

• Master the details of accounts assigned by sales representatives.
• Develop expertise in our Transportation Management System (TMS).
• Schedule appointments and input shipment details accurately for loads.
• Keep portals up to date with shipment information for transparency.
• Proactively track shipments and provide updates to stakeholders.
• Address customer inquiries regarding shipment statuses professionally.
• Work with sales to deliver seamless account servicing.

Skills

Detail-oriented

Carrier coordination

Customer service

Organizational skills

Adaptability

Team collaboration

Job description

SIO Logistics is seeking a detail-driven Logistics Coordinator for our on-site Houston, TX location. You will serve as the essential link between carriers and customers, ensuring accurate shipment details, timely updates, and proactive communication in a fast-paced environment.

The role emphasizes carrier coordination, order accuracy, and collaboration with sales to deliver outstanding service. Join a team focused on optimizing nationwide freight operations and customer satisfaction.