Logistics Coordinator

PSA BDP; Chicago (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

BridgeNet in Chicago is seeking a Logistics Coordinator to join our Control Tower team, exposing you to multi-modal global logistics for a Fortune 500 client portfolio and the execution of 4PL strategies.

You will plan transportation, monitor exceptions, and communicate with internal and external stakeholders, serving as the primary liaison for transport-related activities and driving cost-effective, compliant outcomes.

Qualifications

• Bachelor’s degree in supply chain, logistics, business, or related field required or preferred.
• 3–5 years of supply chain/logistics experience or equivalent.
• Experience with transportation planning and carrier management is desirable.

Responsibilities

• Operate and leverage BridgeNet's TMS (Xonar) and visibility platforms for daily execution.
• Own multi-modal transport planning and consolidation to balance cost and service needs.
• Analyze 3PL routing guides and select carriers with a cost-conscious approach.
• Manage spot quote process end-to-end with timely responses.
• Identify and resolve shipment exceptions to protect client interests.
• Serve as client-facing and carrier-facing point of contact for transport-related communication.
• Monitor events for compliance and follow up on gaps with urgency.
• Lead cargo claims process from identification to resolution.
• Contribute to continuous improvement within the Control Tower.

Skills

Supply chain knowledge

Spanish language (desirable)

International business understanding

Education

Bachelor's degree in supply chain, logistics, business, or related field

Tools

TMS platforms (Xonar)

Visibility platforms

Supply chain analytics software

Job description

Role Summary

Control Towers are regional hubs that direct operational activities and provide visibility to the client. As the Logistics Coordinator, you’ll gain exposure to multi-modal global logistics across a diverse Fortune 500 client portfolio, with direct line of sight to how decisions at the execution level affect supply chain outcomes at scale. You will play a critical part in the tactical execution of the 4PL solution by planning transportation, monitoring exceptions, and communicating with internal and external stakeholders. The Logistics Coordinator role is BridgeNet’s first line of defense in transportation execution – and the clearest point of impact on client outcomes.

Key Responsibilities

• Operate and leverage BridgeNet's proprietary TMS (Xonar) and integrated visibility platforms as primary tools of daily execution — your fluency in these systems directly impacts the quality of outcomes you deliver.
• Own multi-modal transport, load, and consolidation planning — making real-time decisions that balance cost, service requirements, and client business rules across a high-volume shipment environment.
• Analyze 3PL routing guides and execute carrier selection with a disciplined eye on cost competitiveness, service capability, and compliance — escalating when the right answer isn't in the guide.
• Manage the spot quote process end-to-end, driving competitive, timely responses that protect client cost targets without sacrificing service commitments.
• Identify and resolve shipment exceptions before they become client issues. When disruptions occur, you're expected to diagnose, communicate, and drive resolution — not wait for direction.
• Serve as the client-facing and carrier-facing point of contact for all transport-related communication — owning the relationship, the information flow, and the follow-through.
• Monitor communication events for compliance and completeness, following up on gaps with the urgency those gaps deserve.
• Lead the cargo claims process on behalf of the client — from initial identification through resolution — coordinating with carriers and internal stakeholders to protect client interests.
• Actively contribute to continuous improvement within the Control Tower — identifying patterns in exceptions, inefficiencies in process, and opportunities to raise the standard of execution for the team and for the client.

Job Requirements

What are we looking for in a candidate?

• You catch what others miss. When a single missed exception can cascade into a service failure, precision is the standard.
• You solve problems before they become escalations. When a shipment goes sideways, you don’t wait for direction – you assess the situation, identify options, and move.
• You communicate clearly across every layer of the organization. Miscommunication in logistics has a cost, and you understand that.
• You thrive in a matrix. BridgeNet operates across time zones, cultures, and organizations. You’re effective working within a team structure where not everyone reports to the same manager, and collaboration happens across borders and functions.
• You make good decisions about what to do next. This role carries a high volume of competing demands. You can quickly assess urgency and impact, triage your workload accordingly, and keep the most critical items moving without losing the details on the rest.
• You’re genuinely curious about how things work – and how they could work better. Our operating environment evolves constantly: new clients, new tools, new challenges.
• You’re fluent in supply chain & logistics technology and comfortable navigating multiple systems simultaneously. Experience with TMS platforms, visibility tools, or supply chain analytics software is a plus and will accelerate your onboarding.

Education

• Bachelor’s degree in supply chain, logistics, business, or a related field preferred
• Minimum of 3‑5 years of supply chain/logistics experience

Knowledge And Skills Desirable But Not Essential

• Supply Chain/Logistics industry experience
• Sound understanding of a service organization
• International business experience
• Fluent in Spanish, both written and verbal

Travel/Meeting Requirements

• Travel is expected to be less than 5%
• Meetings and conference calls may be required outside of normal business hours to allow for global participation.

Physical Capabilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is considered to be sedentary, and no unusual physical requirements are necessary to perform daily tasks. While performing the duties of this job, the employee frequently is required to sit, stand, walk, bend, reach with hands and arms, vision abilities, hear, speak and read. The employee is regularly required to use but is not limited to computer, fax machine and phone. The employee must occasionally lift and/or move up to 10 pounds.

Benefits

We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.

Compensation based on experience.

Please note: There is no relocation or immigration assistance associated with this opening.