Logistics Coordinator

AccruePartners; Charlotte (NC); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid work schedule

Career growth opportunities

Collaborative team environment

Job summary

AccruePartners is seeking an early-career professional to join our operations team in a role that supports monitoring and coordinating time-sensitive shipments and equipment across customers, partners, and internal stakeholders.

You will learn systems and processes while developing client-facing skills and taking on increasing account ownership over time in a fast-paced, customer-focused environment.

Qualifications

• Early-career professional or recent graduate seeking operations or supply chain.
• Quick learner, comfortable adapting to new systems, terminology and processes.
• Strong work ethic, personal accountability, and motivation to grow within an expanding organization.

Responsibilities

• Manage day-to-day operational activity for assigned customer accounts using internal technology and reporting tools.
• Monitor the movement, status, and availability of customer shipments or equipment throughout the operational lifecycle.
• Investigate system-generated exceptions, identify potential issues, and coordinate appropriate next steps.
• Communicate with customers, service providers, vendors, and internal teams to support timely and accurate execution.
• Maintain accurate account information, operational records, and customer updates.
• Respond to customer questions and provide visibility into active operational activity.
• Review account performance, utilization, or service data during recurring customer discussions.
• Build the operational knowledge and client-facing skills needed to take on greater account ownership over time.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Adaptability

Education

Recent graduate

Job description

THE TEAM YOU WILL BE JOINING

• Join a growing organization that provides operational support and technology-enabled services to customers across the supply chain.
• Work within a collaborative operations team responsible for coordinating time-sensitive activity across customers, external partners, and internal stakeholders.
• Support a diverse customer base that relies on the team to provide visibility, resolve issues, and keep daily operations moving efficiently.
• Join a company that is continuing to expand its service offerings, customer relationships, and internal career opportunities.

What They Offer You

• A structured career path with opportunities for increased responsibility, compensation growth, and advancement.
• Broad exposure to supply chain operations, customer account management, and cross-functional business partners.
• Hands-on training in the company’s systems, processes, and industry terminology.
• A collaborative environment that values initiative, curiosity, accountability, and continuous learning.
• A hybrid work schedule that provides a balance of in-office collaboration and remote flexibility.

WHERE IT IS LOCATED

• On-site 4 days a week in Charlotte, North Carolina. (Wednesdays are remote)

What You Will Do

• Manage day-to-day operational activity for assigned customer accounts using internal technology and reporting tools.
• Monitor the movement, status, and availability of customer shipments or equipment throughout the operational lifecycle.
• Investigate system-generated exceptions, identify potential issues, and coordinate appropriate next steps.
• Communicate with customers, service providers, vendors, and internal teams to support timely and accurate execution.
• Maintain accurate account information, operational records, and customer updates.
• Respond to customer questions and provide visibility into active operational activity.
• Review account performance, utilization, or service data during recurring customer discussions.
• Build the operational knowledge and client-facing skills needed to take on greater account ownership over time.

How You Are Qualified

• You are an early-career professional or recent graduate interested in building a career in operations, customer service, or supply chain.
• You learn quickly and are comfortable adapting to new systems, terminology, and processes.
• You bring a strong work ethic, personal accountability, and the motivation to grow within an expanding organization.
• You are highly organized and able to manage detailed information accurately.
• You can recognize when something is not progressing as expected and take initiative to help resolve it.
• You communicate clearly and professionally through email, virtual meetings, and internal collaboration.
• You are comfortable working in a fast-paced, customer-focused environment.