Warehouse Operations Manager

Adept Global; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Career development

Job summary

Adept Global is seeking a Regional Operations Coordinator to support day-to-day operations across multiple regional delivery sites. This hands-on role requires strong analytics and a passion for driving efficiencies in a fast-paced environment.

You will coordinate activities, monitor KPIs, and collaborate with site managers and staff to improve workflows, meet SLAs, and maintain accurate records. Some travel may be required to support regional operations and initiatives.

Qualifications

• 2+ years of operations coordination, logistics support, or administrative roles in a related field.
• Strong operational knowledge with the ability to understand and manage service workflows and regional performance.
• Demonstrated expertise in Microsoft Excel (pivot tables, VLOOKUP, advanced formulas, data analysis).
• Advanced proficiency in Microsoft Word (document formatting, creating templates and reports).
• Experience using Microsoft Office Suite and operations platforms (ERP, CRM, TMS, or).
• Excellent communication skills (written and verbal) and ability to interact across all levels of the organization.
• Strong time-management skills and ability to handle multiple priorities effectively in a dynamic environment.
• Analytical thinker with problem-solving ability and attention to detail.

Responsibilities

• Coordinate daily operational activities across regional sites to ensure alignment with company objectives and SLAs.
• Monitor and report on KPIs, operational performance metrics, and service levels using data tools and dashboards.
• Collaborate with site managers and frontline staff to improve workflows, solve issues, and support continuous improvement.
• Maintain accurate and timely records, documentation, and schedules using internal systems and software.
• Facilitate regional meetings, training programs, and initiative rollouts in collaboration with leadership.
• Ensure adherence to company policies, safety standards, and regulatory compliance requirements.
• Act as the central point of contact between regional offices, cross-functional teams, and assist with vendor management and coordination of supply chain/service delivery components to meet customer expectations.
• Provide off-hours and weekend support as required.

Skills

Operations coordination

Logistics support

Excel (pivot tables)

VLOOKUP

Advanced formulas

Microsoft Word

Office Suite

Communication

Time management

Problem solving

Tools

ERP

CRM

TMS

Office Suite

Job description

Job Title: Regional Operations Coordinator

Experience: 2-5 years

Work Mode: Onsite (Work from Office)

Role Overview

The Regional Operations Coordinator will support and manage day-to-day operations across multiple regional delivery sites. This role requires a hands-on professional who thrives in a fast-paced environment, demonstrates a strong analytical mindset, and is passionate about creating efficiencies and delivering excellence. This position is ideal for someone who is operationally savvy, highly organized, and experienced in supporting multi-site logistics or field service environments.

Key Responsibilities

• Coordinate daily operational activities across regional sites to ensure alignment with company objectives and SLAs.
• Monitor and report on KPIs, operational performance metrics, and service levels using data tools and dashboards.
• Collaborate with site managers and frontline staff to improve workflows, solve issues, and support continuous improvement.
• Maintain accurate and timely records, documentation, and schedules using internal systems and software.
• Facilitate regional meetings, training programs, and initiative rollouts in collaboration with leadership.
• Ensure adherence to company policies, safety standards, and regulatory compliance requirements.
• Act as the central point of contact between regional offices, cross-functional teams, and assist with vendor management and coordination of supply chain/service delivery components to meet customer expectations.
• Provide off-hours and weekend support as required.

Required Qualifications

• 2+ years of experience in operations coordination, logistics support, or administrative roles in a related field.
• Strong operational knowledge with the ability to understand and manage service workflows and regional performance.
• Demonstrated expertise in Microsoft Excel (pivot tables, VLOOKUP, advanced formulas, data analysis).
• Advanced proficiency in Microsoft Word (document formatting, creating templates and reports).
• Experience using Microsoft Office Suite and operations platforms (ERP, CRM, TMS, or).
• Excellent communication skills (written and verbal) and ability to interact across all levels of the organization.
• Strong time-management skills and ability to handle multiple priorities effectively in a dynamic environment.
• Analytical thinker with problem-solving ability and attention to detail.

Preferred Qualifications

• Experience working in regional, multi-site logistics or transportation operations.
• Direct to Consumer (D2C) transportation network experience is required.
• Familiarity with air cargo operations and airway bill (AWB) management is a plus.
• Bilingual language skills are advantageous.
• Ability to travel 25%–50% of the time, including to airport or delivery hubs.
• Availability to work flexible hours, including late/off-hours as needed.
• Technology savvy and comfortable with application-based solutions.
• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• Generous paid time off and observed holidays
• Opportunities for professional development and career advancement
• Work with a supportive, growth-driven operations team