Logistics Coordinator

Total Quality Logistics; Charlotte (NC); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Employee referral bonus opportunities

Tuition reimbursement

Job summary

Total Quality Logistics is looking for a Logistics Coordinator in Charlotte, NC. You will receive extensive training and be responsible for coordinating with transportation partners to move our customers’ freight.

The ideal candidate has at least 1 year of customer service or sales experience and enjoys working in a fast-paced, team-oriented environment. A comprehensive benefits package and advancement opportunities are included.

Qualifications

• 1+ year of customer service or sales experience.
• Strong verbal communication skills in face-to-face and phone interactions.
• Outstanding organizational skills and attention to detail.

Responsibilities

• Negotiate rates and secure capacity with transportation partners.
• Manage a high volume of inbound and outbound calls.
• Communicate with internal sales teams and transportation partners.

Skills

Customer service experience

Strong verbal communication skills

Negotiation skills

Organizational skills

Education

Bachelor’s degree preferred

Job description

About the role

As a Logistics Coordinator for TQL, you will receive extensive training to become a subject matter expert in the world of logistics and supply chain. After completing training, you will be responsible for working with our transportation partners to find and coordinate available assets to ship and move our customers’ freight. You will become the go-to-support to help our sales teams manage their accounts and directly grow the company.

What’s in it for you

• $40,000 base salary
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Employee perks including discounts, financial wellness planning, tuition reimbursement and more
• Advancement opportunities with structured career paths
• Employee referral bonus opportunities
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing

• Negotiate rates and secure capacity with transportation partners to move freight at favorable and competitive pricing
• Manage a high volume of inbound and outbound calls to support daily shipment execution
• Communicate with internal sales teams and transportations partners to build and maintain ongoing relationships
• Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
• Input and process accurate shipment data in our state-of-the-art systems

What you need

• 1+ year customer service or sales experience
• Hall of fame work ethic
• Strong verbal communication skills - face-to-face and over the phone
• Outstanding organizational skills and attention to detail
• Strong negotiation skills
• Ability to work full-time, in-office, in a fast-paced open environment
• Bachelor’s degree preferred, but not required

Where you'll be

200 Regency Executive Park Dr Suite 100 & 200, Charlotte, NC 28217

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.