Logistics & Carrier Coordination Specialist

NFI Industries; Rincon (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

NFI Industries in Rincon, GA is seeking a Distribution Logistics Coordinator to support customer transportation needs, coordinate with carriers, schedule orders and track shipments to ensure timely deliveries. You will act as a liaison among operations, carriers and customers, maintaining proactive communication to prevent delays and service issues.

The role requires experience in a fast-paced warehouse, strong time management and organizational skills, and excellent customer service.

Qualifications

• Experience in a fast paced warehouse environment.
• Strong time management, organizational, planning and self-motivation skills.
• Excellent customer service skills.
• Ability to handle changing priorities and use good judgment in stressful situations.
• Multi-tasking and prioritizing responsibilities effectively.
• Willingness to work irregular or extended hours including nights, weekends, and holidays as needed.

Responsibilities

• Services both external and internal customer needs on a regular basis.
• Coordinates scheduling of orders with carriers (internal, external and/or brokerage).
• Manage shipment queue and priority lists.
• Provide load and/or order tracking/tracing and complete adjustments as needed.
• Repowers loads as carriers cover expedites and arrive.
• Coordinate daily communication to all parties on potential service issues, problems and delays.
• Compile data for daily reports and share with stakeholders.
• Transmit carrier information to customers to expedite future orders.
• Coordinate scheduling of appointments with customers.
• Act as liaison between operations, carrier and customer in administration of orders.
• Communicate feedback to management, including signs of dissatisfaction.
• Prepare shipping and tracing information for customers/management as required.
• Interact positively with customers, operations and carriers.
• Assist with other administrative duties as needed by management.

Skills

Customer service

Time management

Organizational skills

Planning

Self-motivation

Multi-tasking

Education

High School Diploma

Tools

Microsoft Office

Job description

NFI Industries in Rincon, GA is seeking a Distribution Logistics Coordinator to support customer transportation needs, coordinate with carriers, schedule orders and track shipments to ensure timely deliveries. You will act as a liaison among operations, carriers and customers, maintaining proactive communication to prevent delays and service issues.

The role requires experience in a fast-paced warehouse, strong time management and organizational skills, and excellent customer service.