Distribution & Carrier Coordination Specialist

NFI; Rincon (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

NFI in Rincon, GA is seeking a Distribution Logistics Coordinator to ensure transportation needs are met with excellent customer service. You will respond to customer requests, schedule orders with carriers, and manage shipment queues.

This role requires strong time management, organization, and the ability to adapt to changing priorities while maintaining accuracy in documentation and communication with all parties.

Qualifications

• Experience in a fast paced warehouse environment.
• Strong time management, organizational, planning and self-motivation skills.
• Excellent Customer service skills.
• Computer applications using Microsoft Office (Word, Excel PowerPoint).
• Ability to handle changing priorities and use good judgment in stressful situations.
• Ability to multi-task and manage priority lists.
• Previous transportation and/or DOT experience helpful.
• Prior customer service experience.

Responsibilities

• Services both external and internal customer needs on a regular basis.
• Coordinates on the scheduling of orders with carriers (internal, external and/or brokerage).
• Manage shipment queue and priority lists.
• Provides load and/or order tracking/tracing and completes adjustments as needed.
• Repowers loads as carrier fall off/cover expedites orders as they arrive.
• Coordinates daily communication to all parties involved on potential service issues, problems and/or delays.
• Compiles data for daily reports. Compiles and transmits carrier information to customers to expedite future orders.
• Coordinate on the scheduling of appointments with customers.
• Acts as a liaison between operations, carrier and the customer in administration of orders.
• Communicates feedback to management, including any signs of dissatisfaction.
• Prepares shipping and tracing information to customers/management as required.
• Positively interacts with customers, operations and carriers.
• Assists with other administrative duties as needed by management.

Skills

Customer service

Time management

Organizational skills

Communication

Multi-tasking

Problem solving

Attention to detail

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

NFI in Rincon, GA is seeking a Distribution Logistics Coordinator to ensure transportation needs are met with excellent customer service. You will respond to customer requests, schedule orders with carriers, and manage shipment queues.

This role requires strong time management, organization, and the ability to adapt to changing priorities while maintaining accuracy in documentation and communication with all parties.