Logistics Capacity Planner — Scheduling & Solutions

Stevens Transport INC.

Dallas (TX)

On-site

USD 52,000 - 72,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

401(k) retirement plan

Quarterly match

Job summary

Stevens Transport INC. is seeking a Service Support Specialist to secure capacity for booked freight using company assets and alternative modes. The role involves scheduling, relaying, and resolving issues for drivers and carriers on a national scale.

Expect a 7/7 schedule (Tue-Mon, 6:00pm-7:00am) and a fast-paced, deadline-driven environment. Key duties include load planning, pairing trucks with freight, maintaining trailer pool inventory, load monitoring, and proactive communication with

Qualifications

Strong computer skills in a Windows environment, including Outlook, Excel, and Word.
Transportation/Logistics experience.
Ability to handle high volumes of inbound email.
Knowledge of AS/400 operating system (preferred).
Well organized and able to work in a deadline-driven environment with competing priorities.

Responsibilities

Professional internal and external communication with drivers via phone calls and system messages.
Planning loads for assigned market areas and/or customer accounts.
Pairing trucks that are empty and/or unloading soon with freight needing to be picked up, and confirm assignments with drivers.
Balancing and maintaining trailer pool inventory by routing outbound drivers to deficit areas.
Load monitoring and resolving issues that may affect pickup or delivery times, with proactive customer communication.
Generating regular and ad-hoc reporting as required.