Dispatch Planner - In Training

Stevens Transport INC.; Town of Texas, Fort Worth (WI, TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Stevens Transport INC. seeks a Dispatch Planner - In Training to learn and support freight planning across the Stevens network.

The role rotates through core dispatch functions, building skills in capacity matching, load progress tracking, and service disruption resolution, with on-site collaboration at Stevens Transport HQ in Dallas, TX. During training, you will develop data analysis, driver and stakeholder communication, and operational efficiency in a dynamic environment, preparing for a

Qualifications

• Proven ability to learn quickly and adapt to changing priorities.
• Strong computer skills in a Windows environment, including Outlook, Excel, and Word.
• Effective verbal and written communication skills.
• Ability to manage high volumes of inbound communication (email and messaging systems).

Responsibilities

• Participate in structured training across dispatch planning operations, including load planning, driver communication, and capacity management.
• Assist in pairing available trucks with freight to support network coverage needs.
• Support load monitoring activities, identifying and escalating service risks related to delays, weather, mechanical issues, or customer changes.
• Communicate professionally with drivers and internal teams via phone, email, and transportation systems.
• Learn to balance trailer pools and support repositioning strategies between surplus and deficit markets.
• Assist in generating daily, weekly, and ad hoc operational reports.
• Develop working knowledge of transportation systems, routing logic, and time/distance geography.
• Observe and support senior Dispatch Planners in decision-making, problem-solving, and contingency planning.
• Contribute to continuous improvement efforts by identifying trends, inefficiencies, and potential solutions.

Skills

Data Analysis

Critical Thinking

Problem Solving

Decision Making

Communication

Scheduling & routing

Time Management

Adaptability

Research

Contingency Planning

Relationship Building

Attention to Detail

Education

Bachelor’s degree preferred

Tools

Outlook

Excel

Word

AS/400

TMS

Job description

Department: Operations

JOB SUMMARY: The Dispatch Planner - In Training is a developmental role responsible for learning and supporting the planning and execution of freight movement across Stevens Transport’s network. While in training, this individual will not be assigned a dedicated team, region, or customer portfolio, but will instead rotate through core dispatch planning functions to build the skills required for a full Dispatch Planner seat. This role supports capacity planning efforts by assisting in matching available equipment with freight demands, monitoring load progress, and helping resolve service disruptions. The Dispatch Planner - In Training will develop the ability to analyze data, communicate effectively with drivers and internal stakeholders, and contribute to operational efficiency in a highly dynamic environment. Please note this position is on-site at Stevens Transport HQ in Dallas, TX due to operational collaboration needs.

Key Responsibilities

• Participate in structured training across dispatch planning operations, including load planning, driver communication, and capacity management
• Assist in pairing available trucks with freight to support network coverage needs
• Support load monitoring activities, identifying and escalating service risks related to delays, weather, mechanical issues, or customer changes
• Communicate professionally with drivers and internal teams via phone, email, and transportation systems
• Learn to balance trailer pools and support repositioning strategies between surplus and deficit markets
• Assist in generating daily, weekly, and ad hoc operational reports
• Develop working knowledge of transportation systems, routing logic, and time/distance geography
• Observe and support senior Dispatch Planners in decision-making, problem-solving, and contingency planning
• Contribute to continuous improvement efforts by identifying trends, inefficiencies, and potential solutions

Minimum Qualifications

• Strong computer skills in a Windows environment, including Outlook, Excel, and Word
• Ability to manage high volumes of inbound communication (email and messaging systems)
• Strong organizational skills with the ability to prioritize tasks in a fast-paced environment
• Effective verbal and written communication skills
• Demonstrated ability to learn quickly and adapt to changing priorities

Preferred Qualifications

• Bachelor’s degree from an accredited university
• Internship or early career experience in transportation, logistics, supply chain, or operations
• Familiarity with time/distance geography concepts
• Exposure to transportation management systems (e.g., AS/400 or similar platforms)
• Experience working in a deadline-driven or operations-focused environment

Skills and Abilities

• Data Analysis
• Critical Thinking
• Problem Solving
• Decision Making
• Communication
• Scheduling & routing
• Time Management
• Adaptability
• Research
• Contingency Planning
• Relationship Building
• Attention to Detail

Work Experience: 2+ years of related experience in logistics, supply chain, operations, or similar field preferred

Education: Bachelor’s degree preferred (Business, Supply Chain, Logistics, or related field)

Physical Demands: Prolonged periods sitting at a desk and working on a computer Frequent use of hands and fingers for typing and system navigation Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Workshift: Education:

In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.

About Us:

Stevens Transport, North Americas Premier Refrigerated Transportation Company, resides in the heart of Dallas, Texas. Servicing a prestigious list of Fortune 500 companies, Stevens specializes in transporting time-sensitive, temperature-controlled, and dry-expedited commodities across the United States, Canada and Mexico. For over 40 years, Stevens has been recognized as an industry leader in the Logistics and Supply Chain arena offering multi-modal transportation solutions and has never had a layoff.

Why Stevens Transport:

Family is a top priority at Stevens and those values are integrated into everything we do, every day. We understand that the most important assets are the people that support our continuous growth and success. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What Are We Looking For:

Stevens welcomes high-energy, forward-thinking individuals from all backgrounds and experience levels. We offer a wide variety of opportunities across all departments and divisions. If you are looking for a rewarding career with a debt-free transportation and logistics conglomerate, come join the over 750 corporate family members.