Logistics Appointment Coordinator

Roadtex; Memphis (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

Roadtex Transportation is seeking an organized Scheduling Assistant to manage appointments for customers, clients, and vendors. You will coordinate with dispatch, operations, and customer service to ensure timely and accurate scheduling and documentation.

The role requires 1–2 years in scheduling or related support, strong communication, and proficiency in MS Office and scheduling software. A high school diploma is preferred; bilingual abilities are a plus.

Qualifications

• 1-2 years of experience in scheduling, administrative support, or customer service.

Responsibilities

• Schedule, confirm, and update appointments for customers, clients, or vendors.
• Communicate professionally via phone, email, and internal systems to coordinate appointment details.
• Verify necessary information such as availability, service requirements, and documentation.
• Maintain accurate appointment logs, records, and reports.
• Follow up on missed or rescheduled appointments to ensure continuity of service.
• Collaborate with other departments (dispatch, operations, customer service) to ensure scheduling efficiency.
• Handle inquiries and resolve scheduling conflicts or issues promptly.
• Maintain confidentiality and adhere to company policies.

Skills

Communication

Organization

Multitasking

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Roadtex Transportation is seeking an organized Scheduling Assistant to manage appointments for customers, clients, and vendors. You will coordinate with dispatch, operations, and customer service to ensure timely and accurate scheduling and documentation.

The role requires 1–2 years in scheduling or related support, strong communication, and proficiency in MS Office and scheduling software. A high school diploma is preferred; bilingual abilities are a plus.