Logistics and Technical Service Data Analyst, Mid Level

Jobright.ai; Alpharetta (GA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

Jobright.ai is seeking a Mid-Level Logistics and Technical Service Data Analyst in Alpharetta, GA. The role involves collecting and analyzing data, ensuring quality and accuracy, and providing actionable insights to optimize logistics operations. Candidates should have a Bachelor's degree in a related field, strong analytical skills, and proficiency in data analysis tools. This full-time position offers a competitive salary with various benefits.

Qualifications

• Experience as a data analyst or similar role.
• Solid working knowledge of Microsoft Office, specifically Excel.

Responsibilities

• Collect, process, and analyze data for logistics and technical services.
• Create and maintain data models and automated reports.

Skills

Data Analysis

Problem-Solving

Communication

Attention to Detail

Education

Bachelor’s degree in Mathematics, Statistics, or related field

Tools

Excel

Power BI

Service Now

Job description

Logistics and Technical Service Data Analyst, Mid Level

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Logistics and Technical Service Data Analyst, Mid Level

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Job Summary:

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. They are seeking a highly motivated and detail-oriented Data Analyst to support Logistics & Technical Services processes by collecting, processing, and analyzing data to provide actionable insights for decision-making.

Responsibilities:

• Work with multiple software platforms collecting data from one and processing within a groupwide SAP system.

• Clean and validate data to ensure accuracy, completeness, and consistency.

• Analyze datasets to identify trends & patterns.

• Create and maintain data models, pipelines, and workflows.

• Develop and automate reports, dashboards, and visualizations using tools like Excel, Power BI and Pyramid.

• Transform complex data into compelling stories for various stakeholders, emphasizing service statuses and improvement strategies. Interpret and communicate data findings.

• Leverage continuous service improvement techniques to suggest improvements based on trends and insights.

• Provide data-driven recommendations and solutions to support decision-making.

Qualifications:

Required:

• Bachelor’s degree in mathematics, Statistics, Computer Science, Economics, or related field

• Proven experience as a data analyst or similar role

• Solid working knowledge of Service Now

• Solid working knowledge of Microsoft Office, primarily Excel, Word, and Outlook.

• Legally eligible to work in the United States

• Familiar with data analysis tools and frameworks

• Extensive experience with Service Now platform and Performance Analytics

• Experience with data visualization tools (PowerBI, Pyramid, Tableu, others)

• Basic knowledge of automation and bots

• Ability not only to analyze data, but suggest opportunities for improvement

• Knowledge of statistical concepts and techniques

• Strong analytical and problem-solving skills

• Exceptional communication, especially in constructing narratives

• Meticulous attention to detail.

• Ability to work independently and in a team

Preferred:

• Experience with service desk and/or onsite support environments is a plus

Company:

Computacenter provides IT infrastructure services and solutions in the United Kingdom, Germany, France, and Belgium. Founded in 1981, headquartered in Hatfield, Hertford, GBR, team size 10001+ employees, currently Public Company. Computacenter has a track record of offering H1B sponsorships.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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