Logistics Administrative Support (Evenings/Sat)

Final Mile; Grimes (IA); On-site; USD 19,286 - 26,174; Full time

Job summary

Final Mile in Grimes, IA is seeking an Administrative Support I to provide frontline administrative assistance to managers. The role involves answering phones, handling emails, filing, and assisting with driver onboarding and training.

You will monitor routes, process orders, resolve customer issues, coordinate with vendors, and maintain records. The ideal candidate multitasks well, communicates professionally, and can work evenings and Saturdays.

Qualifications

• High school diploma or equivalent; additional education a plus.
• Proficient in Microsoft Office – Word, Excel, etc.
• Prior customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced office environment.
• Evening and Saturday shifts required.
• Pass pre-employment background check.
• Maintain professional and safe work environment.
• Skills include customer service, detail orientation, and organization.

Responsibilities

• Assemble and audit route paperwork for the next day.
• Answer inbound phone calls and respond to emails.
• Address pending orders and assist drivers.
• Monitor delivery routes and communicate issues to drivers.
• Maintain warehouse paperwork and EPODs.
• Process daily working orders and update billing records.
• Provide strong customer service and professional communication.
• Support inbound/outbound logistics activities as needed.

Skills

Customer service

Detail oriented

Organizational skills

Time management

Problem solving

Communication skills

Multitasking

Professional phone skills

Ability to listen

Conflict resolution

Education

High school diploma or equivalent

Tools

Microsoft Office (Word/Excel)

Job description

Final Mile in Grimes, IA is seeking an Administrative Support I to provide frontline administrative assistance to managers. The role involves answering phones, handling emails, filing, and assisting with driver onboarding and training.

You will monitor routes, process orders, resolve customer issues, coordinate with vendors, and maintain records. The ideal candidate multitasks well, communicates professionally, and can work evenings and Saturdays.