Logistics Support Specialist

Final Mile; Columbus (OH); On-site; USD 38,400 - 42,000; Full time

Job summary

Final Mile in Columbus, Ohio is seeking an Administrative Support specialist to assist managers with clerical tasks, route monitoring, and onboarding documents for new drivers. The role emphasizes strong multitasking, a friendly demeanor, and clear communication as you handle phone calls, emails, and day-to-day warehouse and logistics support.

Evening and Saturday availability is required. You will print and file paperwork, track route progress, coordinate with drivers, and ensure timely

Qualifications

• High school diploma or equivalent; post‑high‑school education is a plus.
• Proficient in Microsoft Office (Word, Excel, etc.).
• Prior customer service experience preferred.
• Strong written and verbal communication skills.
• Ability to multitask in a fast‑paced office environment.
• Willing to work evenings and Saturdays.
• Pass pre‑employment background check.
• Maintain professional and safe work environment.

Responsibilities

• Assemble and audit route paperwork for the next day.
• Answer inbound phone calls and respond to emails.
• Handle customer issues and coordinate with vendors.
• Monitor delivery routes and assist drivers during shifts.
• Process daily working orders and update ERP/billing.
• Maintain accurate documentation and filing.
• Provide excellent customer service and communicate professionally.

Skills

Multitasking

Customer service

Communication

Time management

Data entry

Professional phone skills

Documentation

Office administration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Final Mile in Columbus, Ohio is seeking an Administrative Support specialist to assist managers with clerical tasks, route monitoring, and onboarding documents for new drivers. The role emphasizes strong multitasking, a friendly demeanor, and clear communication as you handle phone calls, emails, and day-to-day warehouse and logistics support.

Evening and Saturday availability is required. You will print and file paperwork, track route progress, coordinate with drivers, and ensure timely