Logistics Admin & Operations Coordinator

NXTPoint Logistics; Texas; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

NXTPoint Logistics is seeking a dedicated support specialist in Texas to manage the relationships and correspondence between customers, operations, independent contractors, and our Customers Customer Department. You will assist Home Delivery Administration and Operations in carrying out their duties and ensuring smooth processes.

The role requires strong communication, data entry accuracy, and collaboration with warehouse teams to resolve issues and coordinate daily routes.

Qualifications

• High School Diploma, GED, or equivalent required.
• Two-year college degree preferred, but not required.
• Previous office experience preferred.

Responsabilités

• Receive customer, client, and Independent Contractor phone calls and respond accordingly.
• Check e-mail regularly and respond appropriately.
• Correspond with the Central Office for customer relations, researching orders, and other location issues.
• Receive all previous day’s routes from local Operations Manager and scan to Home Delivery Administration.
• Responsible for full cycle oversight of BOL process, including follow up from previous day's BOLs, update delivery date for reschedules, prepare next day's deliveries, and file completed BOLs.
• Print out all Service Orders file appropriately.
• Scan service orders to appropriate departments.
• Enter notes and additional information for customer and Independent Contractors into appropriate system.
• Correspond with Warehouse Manager on customers' orders.
• Research open and unassigned orders.
• Assist in printing daily manifest and organizing next day’s routes.
• Prepare Hot Shot print out for Warehouse.
• Check-In all returns.
• Enter FedEx orders received into spreadsheet.
• Other duties and tasks as assigned.

Connaissances

Microsoft Excel

Outlook

Microsoft Word

MS Office

Formation

High School Diploma or GED

Two-year college degree preferred

Description du poste

NXTPoint Logistics is seeking a dedicated support specialist in Texas to manage the relationships and correspondence between customers, operations, independent contractors, and our Customers Customer Department. You will assist Home Delivery Administration and Operations in carrying out their duties and ensuring smooth processes.

The role requires strong communication, data entry accuracy, and collaboration with warehouse teams to resolve issues and coordinate daily routes.