Logistics Administrative Assistant

Laufer Group International; New York (NY); On-site; USD 45,000 - 58,000; Full time

Job summary

Laufer Group International is seeking a Logistics Administrative Assistant to support our office and logistics operations at our New York office. You will be the initial face for visitors and callers while providing administrative and documentation support to several logistics teams.

The role requires organization, reliability and a service-oriented approach in a fast-paced environment. The position offers hands-on exposure to freight forwarding and supply chain operations, with opportunities

Qualifications

• Professional, courteous and comfortable interacting with customers, visitors, vendors and employees by phone and in person.
• Strong verbal and written communication skills, including the ability to listen carefully, ask appropriate questions and provide clear information.
• Dependable and accountable, with the ability to follow instructions, meet deadlines and communicate proactively when priorities change.
• Highly organized and detail-oriented, with a commitment to accuracy and quality.
• Ability to manage multiple responsibilities in a fast-paced office environment.
• Strong customer-service mindset and willingness to support multiple teams.
• Proficiency with Microsoft Word, Excel and other common office technology.
• Ability to handle business documents and information with professionalism and discretion.
• Interest in developing a career in freight forwarding, logistics or supply chain management.
• Previous administrative, customer-service or office experience is preferred but not required.

Responsibilities

• Serve as the first point of contact for the office, welcoming visitors and directing them to the appropriate team members.
• Answer and route incoming business calls using a multiline phone system, take accurate messages and respond to general inquiries.
• Provide timely, professional assistance to customers, vendors and other external partners.
• Receive, sort and distribute incoming mail, packages and invoices while coordinating outgoing shipments and correspondence.
• Maintain office supplies, inventory and shared spaces to ensure an organized and professional working environment.
• Schedule meetings and provide administrative support to executives and business leaders as requested.
• Assist with company events, special projects and other general office needs.
• Send master bills of lading, loading confirmations and revised confirmations to carriers and other appropriate parties.
• Sort, rename, scan and upload customs brokerage and shipping documents into the AS/400 system.
• Organize incoming invoices and route them to the appropriate team members based on file number.
• Coordinate the delivery of checks to the lockbox and original house bills of lading to the JFK branch, as applicable.
• Perform additional clerical, administrative and logistics-support responsibilities as assigned.

Skills

Professional communication

Verbal and written communication

Organizational skills

Multitasking

Customer service mindset

Microsoft Word

Microsoft Excel

AS/400 system

Job description

About the Opportunity

Laufer Group International is seeking a professional, dependable and detail-oriented Logistics Administrative Assistant to support our office and logistics operations. This is an excellent opportunity for someone interested in beginning a career in freight forwarding, logistics or supply chain management. In this role, you will serve as the first point of contact for visitors and callers while providing administrative and documentation support to several logistics teams. The ideal candidate is organized, service-oriented and comfortable managing multiple priorities in a professional office environment.

Why Laufer Group International

• Competitive compensation and comprehensive benefits
• Opportunity to begin and grow a career in international logistics
• Hands-on exposure to freight forwarding and supply chain operations
• Supportive, collaborative and team-oriented work environment
• Training and development opportunities within a global organization

What You'll Do

• Serve as the first point of contact for the office, welcoming visitors and directing them to the appropriate team members.
• Answer and route incoming business calls using a multiline phone system, take accurate messages and respond to general inquiries.
• Provide timely, professional assistance to customers, vendors and other external partners.
• Receive, sort and distribute incoming mail, packages and invoices while coordinating outgoing shipments and correspondence.
• Maintain office supplies, inventory and shared spaces to ensure an organized and professional working environment.
• Schedule meetings and provide administrative support to executives and business leaders as requested.
• Assist with company events, special projects and other general office needs.
• Send master bills of lading, loading confirmations and revised confirmations to carriers and other appropriate parties.
• Sort, rename, scan and upload customs brokerage and shipping documents into the AS/400 system.
• Organize incoming invoices and route them to the appropriate team members based on file number.
• Coordinate the delivery of checks to the lockbox and original house bills of lading to the JFK branch, as applicable.
• Perform additional clerical, administrative and logistics-support responsibilities as assigned.

What We're Looking For

• Professional, courteous and comfortable interacting with customers, visitors, vendors and employees by phone and in person.
• Strong verbal and written communication skills, including the ability to listen carefully, ask appropriate questions and provide clear information.
• Dependable and accountable, with the ability to follow instructions, meet deadlines and communicate proactively when priorities change.
• Highly organized and detail-oriented, with a commitment to accuracy and quality.
• Ability to manage multiple responsibilities in a fast-paced office environment.
• Strong customer-service mindset and willingness to support multiple teams.
• Proficiency with Microsoft Word, Excel and other common office technology.
• Ability to handle business documents and information with professionalism and discretion.
• Interest in developing a career in freight forwarding, logistics or supply chain management.
• Previous administrative, customer-service or office experience is preferred but not required.

Where you'll be

20 Vesey St, New York, NY 10007

Our benefits include

• Medical, Dental, and Vision Benefits with company cost-sharing
• Health Savings Account medical benefit option with a company contribution to the health savings account
• No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
• Medical and Dependent Care Flexible Spending Accounts
• No cost Short-term disability, Long-term disability, Life, and AD&D insurance
• 401(k) Retirement Plan with a generous company match
• Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
• No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
• Employee Recognition Program
• Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
• Commuter Benefits for employees travelling to and from the NYC office

Compensation

$45,000 - $57,500

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