Logistics Account Representative

BM2 Freight Services, Inc.; Covington (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary + uncapped commission

Paid parking

Free gym membership

Opportunities for advancement

401k contribution with company match

4 weeks paid maternity/paternity leave

Job summary

A growing logistics company in Covington, KY is seeking a Full-time Logistics Account Representative. The ideal candidate will develop and maintain customer relationships while addressing their freight needs. Strong communication and problem-solving skills are essential for this role. The position offers a competitive salary with uncapped commission, benefits, and opportunities for advancement. The company emphasizes employee investment and provides a supportive work environment.

Qualifications

• Strong analytical and negotiation skills are important.
• Proficient in written and verbal communication.
• Ability to handle high call volumes in a sales environment.

Responsibilities

• Develop, maintain, and grow a book of business.
• Cold calling new customers to build relationships.
• Work closely with Carrier Sales Representatives.
• Document all customer interactions through TMS.
• Solve customer issues as they arise.

Skills

Strong problem-solving skills

Experience with closing sales deals

Exceptional customer service skills

Excellent attention to detail

Education

Bachelor’s degree (preferred)

Job description

Logistics Account Representative – Corporate Office – Covington, KY

Company Overview

BM2 Freight Services, Inc is a full-service transportation solutions provider. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, air/ocean imports and exports, intermodal, and expedited services all over the 48 states, Canada, and Mexico.

Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Each member of our team takes a vested interest in the success of our customers with the knowledge that our success depends on theirs.

Job Summary

BM2 Freight Services, Inc. is searching for aFull-time Logistics Account Representativeto work at ourCorporate OfficeinCovington, KY. Logistics Account Representatives will be expected to develop, maintain, and grow a book of business. Logistics Account Representatives are purely customer-facing and work closely with our Open Board Team to cover their customers' freight.

At BM2 Freight, our No. 1 investment is our employees. We are looking for a professional with strong communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company.

Logistics Account Representative responsibilities:

• Prospecting & Relationship Building:Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from Business Development Manager to increase business footprint with a particular customer.
• Prioritize Team Workload:Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis.
• Customer Outreach & Load Confirmation:Continually touch base with your customers in order to proactively maintain business and customer satisfaction.
• TMS Documentation:After TMS training, use it to document all customer interactions, issues, etc.
• Communication:Be in constant communication with your customers and Carrier Sales Representative
• Problem Solving:Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across.

Our ideal candidate will have:

• Bachelor’s degree- Not required but appreciated
• Strong problem-solving, analytical, and negotiation skills.
• Experience with closing sales deals
• Previous freight sales experience preferred.
• Proficient written and verbal communication
• Excellent attention to detail and problem solving/ analytical skills, multitasking, and technological skills.
• Exceptional customer service and interpersonal communication skills
• Proven experience with high call volume in a sales environment
• Ability to multi-task and troubleshoot various problems as they arise.

Why BM2 Freight?

• Competitive base salary + uncapped commission (base salary dependent upon experience)
• Paid parking
• Mon. - Fri. 8 AM - 5 PM weekly schedule
• Free gym membership upon hire
• Updated, modern corporate office at riverfront location.
• Opportunities for advancement
• On-site pantries and restaurants
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days of employment (with company matching program)
• 4 weeks paid maternity/paternity leave.

Travel: Up to 10% travel may be required, including traveling to our Covington, KY Headquarters for 1 week of paid training based on your start date and company needs. Airfare and Hotel are covered by BM2. Restrictions apply and will be discussed upon offer and acceptance.