Logistics Account Manager: Growth & Relationships

Lange Company

Naperville (IL)

Hybrid

USD 60,000 - 85,000

Full time

14 days+

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Job summary

Lange Logistics in Naperville, IL is seeking an Account Manager to identify new business opportunities, manage key customer and carrier relationships, and ensure successful freight shipments. You’ll play a critical role in both customer service and operational coordination.

This is a fast-paced, rewarding position ideal for someone passionate about logistics, client engagement, and continuous professional growth.

Qualifications

1-3 years of experience in sales, logistics, or customer service.
Excellent communication, negotiation, and organizational skills.
Proven ability to build and maintain strong business relationships.
Self-motivated with a positive attitude and a collaborative mindset.
Strong customer service focus with attention to detail.

Responsibilities

Develop and grow a robust network of customers and carriers through lead generation and outreach.
Manage and strengthen existing relationships with shippers, producers, and transportation partners.
Negotiate rates and terms for both buying and selling freight while proactively addressing potential issues.
Coordinate and oversee scheduled shipments, working closely with shippers and carriers to ensure on-time deliveries.
Stay informed on transportation industry trends, market shifts, and pricing strategies.
Deliver outstanding customer service through consistent communication and organized execution.
Maintain detailed records of sales activities, shipment tracking, and customer interactions.
Investigate and resolve freight claims and service issues promptly and professionally.
Perform additional duties as assigned by the Vice President of Sales.