Logistics Account Manager: Grow Relationships & Shipments

Lange Company; Pittsburgh (Allegheny County); On-site; USD 48,000 - 64,000; Full time

Job summary

Lange Logistics in Pittsburgh is seeking an Account Manager to identify opportunities, manage customer and carrier relationships, and ensure on-time freight shipments. You will negotiate rates, coordinate shipments, and deliver strong service while growing the customer base.

Ideal candidates have 1-3 years in sales/logistics, excellent communication, and a proactive, team-oriented mindset.

Qualifications

• 1-3 years of experience in sales, logistics, or customer service.
• Excellent communication, negotiation, and organizational skills.
• Proven ability to build and maintain strong business relationships.
• Self-motivated with a positive attitude and a collaborative mindset.
• Strong customer service focus with attention to detail.

Responsibilities

• Develop and grow a robust network of customers and carriers through lead generation and outreach.
• Manage and strengthen existing relationships with shippers, producers, and transportation partners.
• Negotiate rates and terms for both buying and selling freight while proactively addressing potential issues.
• Coordinate and oversee scheduled shipments, working closely with shippers and carriers to ensure on-time deliveries.
• Stay informed on transportation industry trends, market shifts, and pricing strategies.
• Deliver outstanding customer service through consistent communication and organized execution.
• Maintain detailed records of sales activities, shipment tracking, and customer interactions.
• Investigate and resolve freight claims and service issues promptly and professionally.
• Perform additional duties as assigned by the Vice President of Sales.

Job description

Lange Logistics in Pittsburgh is seeking an Account Manager to identify opportunities, manage customer and carrier relationships, and ensure on-time freight shipments. You will negotiate rates, coordinate shipments, and deliver strong service while growing the customer base.

Ideal candidates have 1-3 years in sales/logistics, excellent communication, and a proactive, team-oriented mindset.