Logistics Account Manager: Freight & Customer Partnerships

Lange Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

Lange Logistics in Pittsburgh, PA, is seeking an Account Manager to join our growing team and drive new business while maintaining strong customer and carrier relationships. You will identify opportunities, manage shipments, and coordinate with shippers and carriers to ensure on-time deliveries.

This fast-paced, role emphasizes negotiation, service excellence, and professional growth within a collaborative team environment. You will contribute to revenue growth and customer satisfaction.

Qualifications

• 1–3 years of experience in sales, logistics, or customer service.
• Excellent communication, negotiation, and organizational skills.
• Proven ability to build and maintain strong business relationships.
• Self-motivated with a positive attitude and a collaborative mindset.
• Strong customer service focus with attention to detail.

Responsibilities

• Develop and grow a robust network of customers and carriers through lead generation and outreach.
• Manage and strengthen existing relationships with shippers, producers, and transportation partners.
• Negotiate rates and terms for both buying and selling freight while proactively addressing potential issues.
• Coordinate and oversee scheduled shipments, working closely with shippers and carriers to ensure on-time deliveries.
• Stay informed on transportation industry trends, market shifts, and pricing strategies.
• Deliver outstanding customer service through consistent communication and organized execution.
• Maintain detailed records of sales activities, shipment tracking, and customer interactions.
• Investigate and resolve freight claims and service issues promptly and professionally.
• Perform additional duties as assigned by the Vice President of Sales.

Skills

Sales

Logistics

Customer service

Negotiation

Relationship building

Job description

Lange Logistics in Pittsburgh, PA, is seeking an Account Manager to join our growing team and drive new business while maintaining strong customer and carrier relationships. You will identify opportunities, manage shipments, and coordinate with shippers and carriers to ensure on-time deliveries.

This fast-paced, role emphasizes negotiation, service excellence, and professional growth within a collaborative team environment. You will contribute to revenue growth and customer satisfaction.