Logistics Account Executive

Total Quality Logistics; Louisville (KY); On-site; USD 65,000 - 95,000; Full time

Job summary

Total Quality Logistics in Louisville, KY, is seeking a Logistics Account Executive to build and manage a book of business, prospect new customers, and nurture existing accounts from an on-site Louisville base.

The role emphasizes negotiating freight rates, coordinating truckload shipments, tracking loads, resolving service issues, and maintaining strong relationships with shippers and carriers while collaborating with internal teams to meet sales and service goals.

Qualifications

• Experience or understanding of freight brokerage and logistics.
• Proven ability to manage portfolios and build repeat business.
• Strong communication and customer service skills.
• Experience in prospecting, cold calling, and new business development.
• Excellent negotiation, problem-solving, and time-management abilities.
• Familiarity with CRM tools and basic computer applications.
• High school diploma required; bachelor’s degree preferred.
• Prior sales or logistics experience is beneficial but not required.

Responsibilities

• Build and manage a book of business by prospecting new customers and nurturing existing accounts.
• Negotiate freight rates and coordinate truckload shipments.
• Track loads and resolve service issues to ensure on-time delivery.
• Collaborate with internal support teams and manage pipelines and documentation.
• Maintain strong relationships with shippers and carriers.

Skills

Freight Brokerage

Account Management

Communication & Customer Service

New Business Development

Negotiation

Time Management

CRM tools

Basic computer applications

Education

High school diploma

Bachelor’s degree in Business, Supply Chain, or related field

Tools

CRM tools

Basic computer applications

Job description

Company Description

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the United States, operating within a $500 billion logistics market and generating over $8 billion in annual sales. TQL connects customers who have truckload freight with high-quality carriers that have the capacity to move it safely and efficiently. Operating 24/7/365, the company supports work-life balance through specialized sales support teams that handle accounting, after-hours calls, and unique customer needs. TQL offers transparent communication from management, customized career paths, and significant opportunities for advancement and uncapped earning potential. Team members are encouraged to shape their own success while contributing to an industry-leading organization with strong long-term growth prospects.

Role Description

The Logistics Account Executive is a full-time, on-site role based in Louisville, KY. This role focuses on building and managing a book of business by prospecting new customers, nurturing existing accounts, and maintaining strong relationships with shippers and carriers. Daily activities include negotiating freight rates, coordinating truckload shipments, tracking loads, and resolving service issues to ensure on-time delivery and customer satisfaction. The Logistics Account Executive collaborates closely with internal support teams, uses TQL’s systems to manage pipelines and documentation, and responds to customer and carrier needs in a fast-paced environment. The position requires proactive outreach, consistent follow-up, and a strong commitment to meeting and exceeding sales and service goals.

Qualifications

• Candidates should possess skills in Freight Brokerage and a strong understanding of logistics and truckload transportation.
• Candidates should possess skills in Account Management, including maintaining relationships, managing portfolios, and ensuring repeat business.
• Candidates should possess skills in Communication and Customer Service to interact effectively with clients, carriers, and internal teams.
• Candidates should possess skills in New Business Development, including prospecting, cold calling, and converting leads into long-term customers.
• Strong negotiation, problem-solving, and time-management abilities in a high-energy, deadline-driven environment.
• Comfort with CRM tools and basic computer applications; ability to learn TQL’s proprietary systems quickly.
• Demonstrated resilience, persistence, and a results-oriented mindset; prior sales or logistics experience is beneficial but not required.
• High school diploma required; a bachelor’s degree in Business, Supply Chain, or a related field is preferred.