Remote Lodging Reservations Specialist

Destination Careers; United States; Remote; USD 55,000 - 65,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training resources

Reservation tools access

Supplier & destination resources

Learning support for booking systems

Knowledge across hotels and vacations

Job summary

Destination Careers is seeking an organized, customer-focused Lodging Reservations Coordinator to assist clients with researching hotels, resorts, and accommodations and to handle the reservation process with attentive service.

Ideal candidates enjoy researching destinations, comparing options, and communicating with clients while staying highly organized. Training and access to reservation resources are provided. Fully remote with flexible scheduling.

Qualifications

• Strong written and verbal communication is essential.
• Customer-service-oriented with good listening and response skills.
• Excellent organization and attention to detail.
• Comfortable researching and comparing options online.
• Ability to manage multiple client requests and follow up consistently.
• Remote-working capability with reliable internet access.
• Willingness to learn reservation systems and booking procedures.
• Experience in hospitality or reservations is helpful but not required.
• Must be 18 years of age or older.

Responsibilities

• Research hotels, resorts, and lodging options according to client preferences, dates, and budgets
• Assist clients in comparing available accommodations and reservation options
• Coordinate lodging reservations and related booking details
• Review reservation information for accuracy and completeness
• Communicate confirmations, updates, and important information to clients
• Assist with changes or questions related to existing reservations
• Maintain organized records of client preferences and booking details
• Utilize online reservation platforms and industry resources
• Research property amenities, locations, and available services
• Provide professional and responsive client support throughout the planning process
• Follow established booking procedures and documentation requirements

Skills

Communication skills

Customer service focus

Attention to detail

Online research

Follow-up

Remote work

Reservation systems learning

Age 18+

Computer literacy

Job description

Destination Careers is seeking an organized, customer-focused Lodging Reservations Coordinator to assist clients with researching hotels, resorts, and accommodations and to handle the reservation process with attentive service.

Ideal candidates enjoy researching destinations, comparing options, and communicating with clients while staying highly organized. Training and access to reservation resources are provided. Fully remote with flexible scheduling.