Lodging Reservations Coordinator – Remote

Destination Careers; United States; Remote; USD 55,000 - 65,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training resources

Reservation tools access

Supplier & destination resources

Learning support for booking systems

Knowledge across hotels and vacations

Job summary

Destination Careers is seeking an organized, customer-focused Lodging Reservations Coordinator to assist clients with researching hotels, resorts, and accommodations and to handle the reservation process with attentive service.

Ideal candidates enjoy researching destinations, comparing options, and communicating with clients while staying highly organized. Training and access to reservation resources are provided. Fully remote with flexible scheduling.

Qualifications

• Strong written and verbal communication is essential.
• Customer-service-oriented with good listening and response skills.
• Excellent organization and attention to detail.
• Comfortable researching and comparing options online.
• Ability to manage multiple client requests and follow up consistently.
• Remote-working capability with reliable internet access.
• Willingness to learn reservation systems and booking procedures.
• Experience in hospitality or reservations is helpful but not required.
• Must be 18 years of age or older.

Responsibilities

• Research hotels, resorts, and lodging options according to client preferences, dates, and budgets
• Assist clients in comparing available accommodations and reservation options
• Coordinate lodging reservations and related booking details
• Review reservation information for accuracy and completeness
• Communicate confirmations, updates, and important information to clients
• Assist with changes or questions related to existing reservations
• Maintain organized records of client preferences and booking details
• Utilize online reservation platforms and industry resources
• Research property amenities, locations, and available services
• Provide professional and responsive client support throughout the planning process
• Follow established booking procedures and documentation requirements

Skills

Communication skills

Customer service focus

Attention to detail

Online research

Follow-up

Remote work

Reservation systems learning

Age 18+

Computer literacy

Job description

Position Overview

We are seeking organized, customer-focused individuals to assist clients with lodging research, reservation planning, and accommodation-related needs. The Lodging Reservations Coordinator helps clients explore hotels, resorts, and other accommodation options while providing attentive service throughout the reservation process.

This role is a good fit for someone who enjoys researching destinations, comparing options, communicating with clients, and keeping important details organized. Training and access to reservation resources are provided.

Key Responsibilities

• Research hotels, resorts, and lodging options according to client preferences, dates, and budgets
• Assist clients in comparing available accommodations and reservation options
• Coordinate lodging reservations and related booking details
• Review reservation information for accuracy and completeness
• Communicate confirmations, updates, and important information to clientsAssist with changes or questions related to existing reservations
• Maintain organized records of client preferences and booking details
• Utilize online reservation platforms and industry resources
• Research property amenities, locations, and available services
• Provide professional and responsive client support throughout the planning process
• Follow established booking procedures and documentation requirements

Qualifications

• Strong written and verbal communication skills
• Customer-service-oriented approach
• Excellent organization and attention to detail
• Comfortable researching and comparing options online
• Ability to manage multiple client requests and follow up consistently
• Comfortable working independently in a remote environment
• Basic computer and internet proficiency
• Willingness to learn reservation systems and booking procedures
• Previous customer service, hospitality, reservations, or administrative experience is helpful but not required
• Must be 18 years of age or older
• Reliable computer and internet access

$55,000 - $65,000 a year

What Is Provided

• Fully remote environment
• Flexible scheduling
• Training and ongoing educational resources
• Access to reservation and planning tools
• Supplier and destination resources
• Support for learning booking procedures and industry systems
• Ability to develop knowledge across hotels, resorts, accommodations, and vacation experiences